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loveit coverit Reviews

Rated 4.6 based on 1117 Reviews

65 Fenchurch St, London EC3M 4BE

Insurance Services London

Published on
August 2, 2025
Last updated
August 2, 2025

Reviews Summary

Reviewers consistently note highly positive experiences with Loveit Coverit insurance services, emphasizing ease of claim submission, efficient handling, and clear, professional communication. Customers specifically mention staff members such as Karl and Susan for their outstanding assistance, citing their helpfulness, polite demeanor, and effectiveness in resolving queries. A small amount of feedback addresses concerns over increased renewal costs; however, customers also acknowledge satisfactory resolutions after reaching out directly.

Frequent themes among reviewers include professionalism and friendliness of staff, fast and hassle-free claims processing, and personalized support throughout the service journey. Many customers highlight on-site repair options, quick turnaround for phone replacements, and the convenience of making policy changes or renewals. Value-added details—like loyalty discounts and support for multi-device policies—are often called out, contributing to overall satisfaction.

Overall, Loveit Coverit is regarded as a reliable insurance provider with a strong reputation for attentive customer service, quick claims resolution, and transparent processes. Its responsive staff and efficient claim outcomes are repeatedly cited by policyholders, helping solidify its positive reputation within the insurance sector.
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What Customers Are Saying About loveit coverit?

fantastic customer service

gone above and beyond

Very helpful

efficient care

highly recommend

Couldn't be happier

Very impressed and such nice polite professional people.

very helpful, very polite, professional individual

handled it so efficiently and promptly

Great cover for a really reasonable price

Trustguide extracts key phrases from reviews about loveit coverit and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of loveit coverit's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

loveit coverit Ratings

5

As of Based on 1117 revies as of Aug 02, 2025

loveit coverit Score

100%

As of Based on 1117 revies as of Aug 02, 2025

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Customer Reviews

As of Aug 02, 2025, 1117 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of loveit coverit's publicly available reviews View source

Janine Chambers rated loveit coverit 5 stars
3 months ago
5 Stars ⭐️⭐️⭐️⭐️⭐️ I want to say a huge thank you to Karl and the Loveit Coverit team for their fantastic customer service. The communication throughout the entire process was clear, professional, and reassuring. Submitting my claim was easy, and I was so impressed with how quickly everything was handled — from the claim approval to the delivery of my new handset, which was even an upgrade! I am truly grateful for the efficient and seamless experience. I would most definitely insure my handset with you again in the future. Thank you so much for your outstanding service
andrew rated loveit coverit 5 stars
3 months ago
I have had some dealings with their customer services and my customer services handler Susan has been amazing and gone above and beyond I take a firm stance that she is a credit to any company. Please could you forward on my comments. The way Susan handled my enquiries I am happy to recommend your services onto family and friends.
Amanda Parkinson rated loveit coverit 5 stars
3 months ago
Fantastic experience today, when speaking with costumer services. Very helpful. Was very quick to answer the phone I wasn't kept waiting very long at all. I first spoke with Holly but we got cut off, I called back and spoke to Carl both very professional. It was very nice to speak to someone on the phone and not have to deal with AI or text messages.

Frequently Asked Questions About loveit coverit

How fast are claims typically processed with Loveit Coverit?

Customer reviews highlight that claims with Loveit Coverit are processed efficiently, often with new or repaired phones delivered within five working days. The company is noted for prompt approvals and hassle-free procedures.

Does Loveit Coverit offer on-site repairs for mobile devices?

Yes, multiple reviewers mention that technicians from Loveit Coverit can perform repairs at customer locations, such as in a van outside their house, reducing the inconvenience of sending devices away.

Can customers make policy changes and renewals easily?

According to reviewers, policy changes and renewals can be managed through email or phone. Customers frequently note positive experiences when updating their details or renewing, with help received promptly and documents sent out efficiently.

About loveit coverit

Insurance Services
Loveit Coverit provides insurance services, specializing in coverage for mobile phones, travel, and personal devices. The company operates within the insurance industry and offers its services primarily through direct customer support channels and digital interactions, including claim processing and policy management online or by phone.

Operationally, Loveit Coverit facilitates claims and policy renewals via communication with customer service representatives, often featuring personalized assistance. The company conducts device repairs at customers’ locations when feasible and manages claims approval and fulfillment internally, aiming for efficient processing and clear policy documentation distribution via email or post.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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