Lifestyles has a mixed company reputation, with a variety of customer experiences indicating both satisfaction and dissatisfaction. Positive aspects include affordable prices, such as 1.65 GBP per hour for badminton without membership, and commendations for being a great place for activities, particularly for children, with amenities like three swimming pools, a slide, and accommodating staff. Some customers appreciated the friendly atmosphere and inclusivity, with sessions catering to different needs like ladies-only swimming and varying swim speeds. Conversely, a significant concern is facility maintenance, with complaints about hygiene issues including dirty swimming pools, malodorous changing areas, and clogged drains. Customers also reported management issues regarding the enforcement of swimming pool rules, outdated website information, and the need for equipment updates. The recurring themes suggest that while Lifestyles offers valuable recreational facilities and has accommodating personnel, operational management and maintenance are areas that need considerable improvement to enhance the overall customer experience.
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