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Leytonstone Leisure Centre Reviews

Rated 3.9 based on 423 Reviews

Cathall Rd, London E11 4LA

Leisure Centres London

Published on
August 11, 2025
Last updated
August 11, 2025

Reviews Summary

The overall sentiment toward Leytonstone Leisure Centre is strongly positive, with reviewers repeatedly highlighting recent improvements to facilities and high staff performance across both gym and pool services. Comments frequently mention cleanliness, modern feel after refurbishment, and professional, approachable team members such as Julinda, Linda, and Vicențiu. There is occasional criticism concerning the small sauna, overcrowding, and, in one instance, dissatisfaction with pool hygiene and changing room conditions.

Frequent themes from the reviews include praise for the friendly and supportive staff, the effectiveness of swimming teachers, the welcoming atmosphere for families, and the ability to easily host events such as children's birthday parties. Cleanliness and facility upgrades across the gym, pool, and meeting rooms receive particular appreciation from members and casual users alike. Some logistical frustrations are noted, specifically regarding sauna capacity and pool scheduling.

Based on reviewer feedback, Leytonstone Leisure Centre in London is regarded as a reliable, well-managed facility popular with families and individuals seeking varied leisure and fitness options. The centre is recognized for its modernized amenities, attentive staff, and adaptability in organizing events, contributing to a strong local reputation overall.
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What Customers Are Saying About Leytonstone Leisure Centre?

fresh, clean, and bright

always so welcoming and helpful

very clean and well presented

professional and friendly employees

staff are very helpful. :-)

very helpful

greeted the kids with warm smiles

a really smooth experience start to finish

friendly and welcoming

would highly recommend

Trustguide extracts key phrases from reviews about Leytonstone Leisure Centre and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 80% of Leytonstone Leisure Centre's customers had a positive experience.

Positive
80%
Neutral
10%
Negative
10%

Leytonstone Leisure Centre Ratings

5

As of Based on 423 revies as of Aug 11, 2025

Leytonstone Leisure Centre Score

80%

As of Based on 423 revies as of Aug 11, 2025

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Customer Reviews

As of Aug 11, 2025, 423 customers have reviewed this business and rated it 3.9 Star out of 5. Trustguide conducted an in-depth analysis of Leytonstone Leisure Centre's publicly available reviews View source

Nas Korshid rated Leytonstone Leisure Centre 5 stars
7 months ago
Leytonstone Leisure Centre has truly transformed after its long-awaited refurbishment! The facility now looks fresh, clean, and bright, making it an absolute pleasure to use. A special mention must go to the staff, who are always kind, friendly, and approachable, enhancing the overall experience. The swimming teachers, in particular, are outstanding – professional, patient, and incredibly supportive. It’s fantastic to see such a positive change in the community. Highly recommended for anyone looking to stay active and enjoy top-notch facilities!
Adz rated Leytonstone Leisure Centre 5 stars
2 months ago
Leytonstone Leisure Centre is fantastic! I've been a member for a while now, and it consistently exceeds my expectations. The facilities are always clean and well-maintained, whether I'm hitting the gym or taking a swim. What really makes this place special is the staff. Julinda is always so welcoming and helpful at the front desk, always greeting everyone with a smile. Overall, Leytonstone Leisure Centre provides a top-notch experience. Highly recommend to anyone looking for a great place to work out and stay active!
Chantelle Marcel-clement rated Leytonstone Leisure Centre 5 stars
2 months ago
The room used for our first aid course today was extremely well put together. The table was nice and big enough for our whole group, it was very clean and well presented and also had the added bonus of a sink, kettle and condiments. Overall great room for any necessary meetings.

Frequently Asked Questions About Leytonstone Leisure Centre

Is the leisure centre clean and well maintained?

Yes, multiple reviewers mention that Leytonstone Leisure Centre is consistently clean, with recent refurbishments enhancing its overall appearance. Facilities like the gym, pool, and meeting rooms are routinely maintained to a high standard.

Are staff members approachable and supportive at Leytonstone Leisure Centre?

Reviews widely praise the staff for being kind, welcoming, and helpful. Individual team members at the reception, gym, and teaching areas are noted for professionalism and ensuring a positive visitor experience.

What are the common challenges with the sauna or pool?

Some users note that the sauna is small and gets overcrowded, especially when not all users book ahead. There are occasional complaints about over-chlorination in the pool and mixed-gender changing rooms.

About Leytonstone Leisure Centre

Leisure Centres
Leytonstone Leisure Centre operates as a community leisure facility in London, offering amenities such as a gym, swimming pool, sauna, and dedicated spaces for classes, meetings, and children’s soft play events. Services provided are primarily delivered in-person, focusing on fitness, swimming instruction, and recreational activities for various age groups.

The centre manages bookings for classes and parties, employs a team of staff for reception, gym supervision, and teaching roles. Facilities are maintained to support group courses, casual use, and special events. Operations include scheduled cleaning, access control, and providing on-site support to ensure a safe and welcoming environment for members and visitors.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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