The most consistent feedback themes include the cleanliness of the pools and changing rooms, the availability of equipment, and the efficiency of operations. Customers especially value the supportive nature of staff, naming specific employees for their patience and understanding, especially when working with children or accommodating special needs. Additionally, users across Manchester appreciate the centre’s broad range of classes, personal trainers, and recent facility upgrades such as new pitches and expanded amenities.
Overall, Hough End Leisure Centre is regarded as a well-maintained, reliable facility in Manchester, with a strong reputation for staff professionalism and effective programming. Trust is reinforced through repeat visits, community usage, and frequent praise for tailored support and inclusivity. The centre stands out locally for its comprehensive offerings and attentive service.
very patient and professional
lovely staff and runs like clockwork
Excellent leisure and facilities
changing risks and pools are always nice and clean
friendly and very supportive staff
patient, supportive and very kind
couldn't have been more supportive
Good quality and well maintained changing facilities
friendly and welcoming leisure centre
very happy with my membership :)