Evaluating the overall reputation of East Manchester Leisure Centre from the provided reviews presents a picture of a facility with both commendable strengths and notable weaknesses. Positive remarks frequently mention the cleanliness of the pool and changing rooms as well as the friendly and helpful staff. The swimming pool is lauded for being conducive to fitness activities, often described as 'lovely' and 'mostly quiet,' which contributes to a good swimming experience. The centre also seems to cater well to children's activities, including birthday parties and swimming lessons, enhancing its family-friendly image. However, concerns are raised regarding the size and variety of equipment in the gym, and customer service issues such as slow or non-responsive complaint resolution, particularly in the case involving alleged discrimination. Additionally, operational inefficiencies, like non-functional showers and a lack of swimsuit dryers, have led to customer dissatisfaction. Some users experience challenges in the swimming lesson program, indicating potential issues with their structure or management. The combination of these factors creates a diverse user experience that ranges from highly positive to significantly negative.

East Manchester Leisure Centre Reviews
Rated 4.3 based on 607 Reviews
189 Grey Mare Ln, Beswick, Manchester M11 3ND
Leisure Centres | Manchester