The Leonardo Royal Hotel Birmingham appears to hold a positive reputation, underscored by the recent reviews which commend the hotel for its clean, spacious rooms, efficient check-in process, and professional staff. Recurring praise for the quality of the sleep, owing to comfortable beds and tidy rooms, paints an image of a trusty establishment for both business and leisure stays. Customer experiences are generally very good, with guests highlighting convenience such as on-site parking and a well-equipped gym as positive aspects. Although the hotel has predominantly favorable feedback, a few points of criticism emerge, particularly around the accessibility and quality of parking facilities, which could impact guests with mobility issues or those who prioritize safety and ease of parking.
Positive customer feedback for Leonardo Royal Hotel Birmingham is notably robust, focusing on several key aspects of the hospitality experience. The quality of accommodations is consistently praised, with mentions of large, clean rooms, comfortable beds, and luxury touches such as high-quality toiletries from 'The White Company'. The amenity provision within the rooms, including kettles, hairdryers, and ironing equipment, adds to the practical convenience for guests. A professional atmosphere created by courteous staff, and a smooth check-in experience, contribute to an efficient and welcoming environment. The hotel's location is commended for its proximity to local attractions and transport links, enhancing its appeal for travelers looking to explore Birmingham.
Despite many positive remarks, there are several criticisms that future guests should consider. A primary concern reported by some reviewers revolves around the parking situation, which is described as inadequate, poorly lit, with cramped spaces, and presenting challenges for disabled access. Additionally, the hotel's location on a steep hill may deter those with mobility issues or families with young children due to potential accessibility difficulties. Noise disturbances from nearby lifts have also been noted as a drawback for some guests. Lastly, the inconsistency in staff service during peak times has been highlighted, although it doesn't seem to deteriorate the overall impression significantly.
While the hotel does provide on-site parking, some guests have found it to be less than ideal. It has been described as badly lit and cramped, with a lack of clear signage and pedestrian walkways, which can present difficulties, especially for those with disabilities. It is advisable to consider alternative parking arrangements if these issues could pose a problem for you.
Although the hotel offers a range of amenities, accessibility for guests with mobility issues may be a concern. The hotel is situated on a steep hill, and there have been reports of uneven surfaces and steep ramps that could potentially complicate access for some guests.
Guests can look forward to a variety of room amenities designed for comfort and convenience, including a large TV, tea and coffee making facilities, hairdryer, iron, hangers, and a safe. The hotel also provides high-quality toiletries, and rooms are reported to be well-presented and clean.
Classic option offering a grill restaurant & a lobby bar, plus free Wi-Fi & 20 meeting rooms.
