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Leonardo Royal Hotel Birmingham
Leonardo Royal Hotel Birmingham

Leonardo Royal Hotel Birmingham Reviews Summary

Rated 4.1 Star based on 4289 Reviews

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A+
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Overall Rating
4.1
/5
4289
reviews
Excellent
Good
Average
Fair
Poor
Published on
February 24, 2024
Last updated
March 13, 2024

What do customers think about Leonardo Royal Hotel Birmingham?

The Leonardo Royal Hotel Birmingham appears to hold a positive reputation, underscored by the recent reviews which commend the hotel for its clean, spacious rooms, efficient check-in process, and professional staff. Recurring praise for the quality of the sleep, owing to comfortable beds and tidy rooms, paints an image of a trusty establishment for both business and leisure stays. Customer experiences are generally very good, with guests highlighting convenience such as on-site parking and a well-equipped gym as positive aspects. Although the hotel has predominantly favorable feedback, a few points of criticism emerge, particularly around the accessibility and quality of parking facilities, which could impact guests with mobility issues or those who prioritize safety and ease of parking.

Positive Feedback

Positive customer feedback for Leonardo Royal Hotel Birmingham is notably robust, focusing on several key aspects of the hospitality experience. The quality of accommodations is consistently praised, with mentions of large, clean rooms, comfortable beds, and luxury touches such as high-quality toiletries from 'The White Company'. The amenity provision within the rooms, including kettles, hairdryers, and ironing equipment, adds to the practical convenience for guests. A professional atmosphere created by courteous staff, and a smooth check-in experience, contribute to an efficient and welcoming environment. The hotel's location is commended for its proximity to local attractions and transport links, enhancing its appeal for travelers looking to explore Birmingham.

Concerns and Threads

Despite many positive remarks, there are several criticisms that future guests should consider. A primary concern reported by some reviewers revolves around the parking situation, which is described as inadequate, poorly lit, with cramped spaces, and presenting challenges for disabled access. Additionally, the hotel's location on a steep hill may deter those with mobility issues or families with young children due to potential accessibility difficulties. Noise disturbances from nearby lifts have also been noted as a drawback for some guests. Lastly, the inconsistency in staff service during peak times has been highlighted, although it doesn't seem to deteriorate the overall impression significantly.

Frequently asked questions about Leonardo Royal Hotel Birmingham

Does Leonardo Royal Hotel Birmingham offer convenient parking options?

While the hotel does provide on-site parking, some guests have found it to be less than ideal. It has been described as badly lit and cramped, with a lack of clear signage and pedestrian walkways, which can present difficulties, especially for those with disabilities. It is advisable to consider alternative parking arrangements if these issues could pose a problem for you.

Are the amenities at Leonardo Royal Hotel Birmingham accessible for guests with mobility issues?

Although the hotel offers a range of amenities, accessibility for guests with mobility issues may be a concern. The hotel is situated on a steep hill, and there have been reports of uneven surfaces and steep ramps that could potentially complicate access for some guests.

What room amenities can I expect at Leonardo Royal Hotel Birmingham?

Guests can look forward to a variety of room amenities designed for comfort and convenience, including a large TV, tea and coffee making facilities, hairdryer, iron, hangers, and a safe. The hotel also provides high-quality toiletries, and rooms are reported to be well-presented and clean.

What are customers saying about Leonardo Royal Hotel Birmingham

Leonardo Royal Hotel Birmingham
Jimbbob1977
5-Star
3 weeks ago on
Stayed for one night for a business trip. Quick check in no nonsense. Room was large clean and tidy. Bed comfortable and facilities good. Breakfast was good - overall I have nothing I can complain about very nice hotel and a good nights …
Leonardo Royal Hotel Birmingham
Elina M
5-Star
a week ago on
I love this hotel. Stayed 3 times so far and it has always been a great experience. The rooms are very clean, check in/out is easy and fast, there’s kettle, hairdryer, shampoo, iron, hangers and even safe in each room. Staff is lovely and the location is perfect! I will always recommend this place to my friends and family.
Leonardo Royal Hotel Birmingham
Swarda Chavan
5-Star
a week ago on
Spend the weekend in Birmingham and stayed here. Got a lovely deluxe king room. Bathroom was massive and gorgeous. Really lovely espresso and tea set. Not too far from bullring, however, still a bit of a walk. On site parking available with a charge. Nice bar and lounge area. Quick and easy check-in process. Staff were really friendly. Would stay here again!!
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About Leonardo Royal Hotel Birmingham

Hotels

Classic option offering a grill restaurant & a lobby bar, plus free Wi-Fi & 20 meeting rooms.

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