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Leonardo Royal Hotel Birmingham Reviews

Rated 4.1 based on 4289 Reviews

245 Broad St, Birmingham B1 2HQ

Hotels | Birmingham

Published on
February 24, 2024
Last updated
March 13, 2024

Reviews Summary

The Leonardo Royal Hotel Birmingham appears to hold a positive reputation, underscored by the recent reviews which commend the hotel for its clean, spacious rooms, efficient check-in process, and professional staff. Recurring praise for the quality of the sleep, owing to comfortable beds and tidy rooms, paints an image of a trusty establishment for both business and leisure stays. Customer experiences are generally very good, with guests highlighting convenience such as on-site parking and a well-equipped gym as positive aspects. Although the hotel has predominantly favorable feedback, a few points of criticism emerge, particularly around the accessibility and quality of parking facilities, which could impact guests with mobility issues or those who prioritize safety and ease of parking.

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What Customers Are Saying About Leonardo Royal Hotel Birmingham?

Trustguide uses AI to extract key phrases from reviews about Leonardo Royal Hotel Birmingham and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Leonardo Royal Hotel Birmingham's customers had a positive experience.

Positive
Neutral
Negative

Leonardo Royal Hotel Birmingham Ratings

5

As of Based on 4289 revies as of Feb 24, 2024

Leonardo Royal Hotel Birmingham Score

As of Based on 4289 revies as of Feb 24, 2024

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Customer Reviews

As of Mar 13, 2024, 4289 customers have reviewed this business and rated it 4.1 Star out of 5. Trustguide conducted an in-depth analysis of Leonardo Royal Hotel Birmingham's publicly available reviews View source

Jimbbob1977 rated Leonardo Royal Hotel Birmingham 5 stars
3 weeks ago on
Stayed for one night for a business trip. Quick check in no nonsense. Room was large clean and tidy. Bed comfortable and facilities good. Breakfast was good - overall I have nothing I can complain about very nice hotel and a good nights …
Elina M rated Leonardo Royal Hotel Birmingham 5 stars
a week ago on
I love this hotel. Stayed 3 times so far and it has always been a great experience. The rooms are very clean, check in/out is easy and fast, there’s kettle, hairdryer, shampoo, iron, hangers and even safe in each room. Staff is lovely and the location is perfect! I will always recommend this place to my friends and family.
Swarda Chavan rated Leonardo Royal Hotel Birmingham 5 stars
a week ago on
Spend the weekend in Birmingham and stayed here. Got a lovely deluxe king room. Bathroom was massive and gorgeous. Really lovely espresso and tea set. Not too far from bullring, however, still a bit of a walk. On site parking available with a charge. Nice bar and lounge area. Quick and easy check-in process. Staff were really friendly. Would stay here again!!

Frequently Asked Questions About Leonardo Royal Hotel Birmingham

Does Leonardo Royal Hotel Birmingham offer convenient parking options?

While the hotel does provide on-site parking, some guests have found it to be less than ideal. It has been described as badly lit and cramped, with a lack of clear signage and pedestrian walkways, which can present difficulties, especially for those with disabilities. It is advisable to consider alternative parking arrangements if these issues could pose a problem for you.

Are the amenities at Leonardo Royal Hotel Birmingham accessible for guests with mobility issues?

Although the hotel offers a range of amenities, accessibility for guests with mobility issues may be a concern. The hotel is situated on a steep hill, and there have been reports of uneven surfaces and steep ramps that could potentially complicate access for some guests.

What room amenities can I expect at Leonardo Royal Hotel Birmingham?

Guests can look forward to a variety of room amenities designed for comfort and convenience, including a large TV, tea and coffee making facilities, hairdryer, iron, hangers, and a safe. The hotel also provides high-quality toiletries, and rooms are reported to be well-presented and clean.

About Leonardo Royal Hotel Birmingham

Hotels

Classic option offering a grill restaurant & a lobby bar, plus free Wi-Fi & 20 meeting rooms.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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