The DoubleTree by Hilton Leeds City Centre has garnered an overall positive reputation from customers, as derived from recent reviews. Its highly-praised location near restaurants, Leeds train station, and the shopping district significantly contributes to its favorable image. Customers frequently commend the hotel’s continued high standards in terms of room quality, cleanliness, and range of amenities, noting the modern, well-decorated rooms with advantageous views. The customer service receives highly positive mentions, with particular accolades directed toward the friendly and supportive staff. The Sky bar and breakfast options are celebrated features that enhance the guest experience. While the reviews reflect a successful management of an unexpected delay at check-in, it is evident that the hotel employs effective problem-resolution skills, helping to maintain its prestigious status. Overall, the hotel seems to marry convenience with luxury, underpinned by a quality service ethos that resonates with guests, both regular and new.
Read more
