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Kin Insurance Reviews

Rated 4.7 based on 6930 Reviews

Kin Insurance Headquarters, 222 W Merchandise Mart Plaza Suite 910, Chicago, IL 60654, United States

Insurance Services Chicago

Published on
July 24, 2025
Last updated
July 24, 2025

Reviews Summary

The overall sentiment in customer reviews for Kin Insurance is largely positive, with numerous comments highlighting efficient processes and helpful staff. Reviewers frequently point out that Kin Insurance is both accessible and professional, especially for homeowners in Florida. Although the majority of feedback is favorable, one review describes serious dissatisfaction with claims handling, indicating that not every experience is seamless.

Common themes across the reviews include positive remarks about courteous, knowledgeable agents, clear communication, and user-friendly online procedures. Customers emphasize affordable prices and personalized assistance, often mentioning specific staff members by name. Several Floridians note that Kin Insurance provides much-needed relief from rising insurance costs. One reviewer mentions the company’s diligent approach to risk management, which includes thorough property checks.

Overall, Kin Insurance is regarded as a reputable insurance provider among Florida homeowners. The company’s strengths are timely communication, helpful agents, and competitive pricing. While isolated negative claims experiences are present, the consensus suggests Kin Insurance is a reliable choice for home insurance solutions in Florida.
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What Customers Are Saying About Kin Insurance?

Fast, easy, and kind service.

sales people are very nice and friendly

the personal attention I received

an amazing yet seamless experience

process from start to finish was fast

extremely informative and helpful

very thorough and took time explaining

courteous when speaking with them on the phone

saved me thousands of dollars

costumer service is excellent

Trustguide extracts key phrases from reviews about Kin Insurance and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 80% of Kin Insurance's customers had a positive experience.

Positive
80%
Neutral
10%
Negative
10%

Kin Insurance Ratings

5

As of Based on 6930 revies as of Jul 24, 2025

Kin Insurance Score

80%

As of Based on 6930 revies as of Jul 24, 2025

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Customer Reviews

As of Jul 24, 2025, 6930 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Kin Insurance's publicly available reviews View source

Nicky Whelan rated Kin Insurance 5 stars
a month ago
Fast, easy, and kind service. Now that is in Florida, of all places! - I have to say I never thought I would ever be saying that about a homeowners' insurance company, but I am!- - Struggling with "YOUR" insurance provider, call KIN in Tampa, Florida.
Howard Garolsky rated Kin Insurance 5 stars
3 weeks ago
I live in the state of Florida. My insurance has been going up like crazy every year and Kin insurance company gave me a great price that was very affordable for me. The sales people are very nice and friendly and easy to deal with and I was able to do my own home inspection. The entire process was fantastic. I really appreciate everything they did.
Ron Hancock rated Kin Insurance 5 stars
3 weeks ago
Wow! I was so impressed with the personal attention I received during my application process. My home was considered to be “difficult to insure” by local insurance brokers. They didn’t even want to make an effort to shop it. Not KIN though - my agent, Alaina, went the extra mile for me. I’m covered, I’m a fan and now I’m referring my friends to KIN.

Frequently Asked Questions About Kin Insurance

Is Kin Insurance's customer service responsive and helpful?

Many customers report prompt, informative, and courteous customer service from Kin Insurance, both online and by phone. Agents are noted for guiding customers through the application process, answering questions, and providing tailored support.

Does Kin Insurance offer affordable rates for Florida homeowners?

Several reviewers mention savings and competitive rates from Kin Insurance, even for properties considered difficult to insure. Customers appreciate the price relief compared to rising costs from other providers in Florida.

What is required for the home inspection process?

Some customers indicate they were able to conduct their own home inspection or submit documentation online. Kin Insurance may require proof of a property's condition to minimize risk and maintain low claim rates.

About Kin Insurance

Insurance Services
Kin Insurance is a digital-first insurance company specializing in homeowners insurance. The company offers policies primarily to residents of Florida, aiming to provide coverage options that are accessible online or through licensed agents. Their services include quoting, policy issuance, and customer support for property insurance needs.

Kin Insurance operates through a combination of digital platforms and customer service representatives. Clients can interact online or via phone, complete home inspections, and submit required documents electronically. The company uses an agent-assisted approach for sales, customer support, and claims processing, aiming for streamlined communication and efficient workflows.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.