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Kelly Qu - Allstate Insurance Reviews

Rated 5 based on 44 Reviews

147 W 35th St Ste 603, New York, NY 10001, United States

Insurance Services | New York, NY

Published on
January 19, 2024
Last updated
March 13, 2024

Reviews Summary

The overall company reputation of Kelly Qu Agency: Allstate Insurance is commendably high, evidenced by a plethora of positive customer reviews. Clients consistently praise the agency for its professionalism, knowledge, and responsiveness. The team, including Kelly and specific members mentioned such as Megan and Nereida, are hailed for their ability to promptly address client inquiries and facilitate policy setups, notably in time-sensitive situations. Customers seem to value the personal attention and thorough communication provided by the staff, as well as the agency's dedication to informing clients about various insurance options without exerting sales pressure. The team's encouragement to compare options with competitors underscores their confidence in service quality. The agency appears to not only attract but also retain clientele through a combination of expertise, honesty, and a caring approach to clients' individual needs.

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What Customers Are Saying About Kelly Qu - Allstate Insurance?

Trustguide uses AI to extract key phrases from reviews about Kelly Qu - Allstate Insurance and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Kelly Qu - Allstate Insurance's customers had a positive experience.

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Kelly Qu - Allstate Insurance Ratings

5

As of Based on 44 revies as of Jan 19, 2024

Kelly Qu - Allstate Insurance Score

As of Based on 44 revies as of Jan 19, 2024

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Customer Reviews

As of Mar 13, 2024, 44 customers have reviewed this business and rated it 5 Star out of 5. Trustguide conducted an in-depth analysis of Kelly Qu - Allstate Insurance's publicly available reviews View source

Phil C rated Kelly Qu - Allstate Insurance 5 stars
3 years ago
Kelly and her team is truly a gem for all your car/homeowners insurance need. She is very knowledgeable and responsive! I usually get a email back from her answering all my questions immediately. I highly recommend her to anyone looking to find better rates on their current insurance plans.
Jill M rated Kelly Qu - Allstate Insurance 5 stars
5 years ago
After reading all the positive reviews about Kelly/Megan and the team at Allstate, I decided to give them a call to apply for my renter's insurance. I was immediately impressed when I heard back from Kelly within minutes of emailing her via Yelp. She is extremely professional and knowledgeable and in less than 10 minutes, my policy was set up and effective immediately. I highly recommend Allstate. Kelly/Megan and the rest of the Allstate team exemplify what stellar customer service is all about. Thank you!
Michael Liang rated Kelly Qu - Allstate Insurance 5 stars
5 years ago
Good company, great team. I can't say enough good things about the professionalism of Kelly and her team. My wife and I tried to purchase some life insurance for money planning purposes ie having kids in the future, but neither one of us knew much about how it works, so we had many questions. Kelly and her team always took their time to answer all of our questions and concerns, they were never pushy and encouraged us to compare with other companies as well. The entire process took months, and we finally decided to go with this office because there is no one better out there!

Frequently Asked Questions About Kelly Qu - Allstate Insurance

How responsive is the Kelly Qu Agency team to inquiries?

Client feedback consistently illustrates that the Kelly Qu Agency team, including agents such as Kelly, Megan, and Nereida, are highly responsive, often replying within minutes to answer questions and set up policies.

Does the Kelly Qu Agency provide personalized service?

Yes, reviews suggest that the agency offers personalized service, with agents taking time to explain different coverage options, respond to various questions, and ensure customer satisfaction with their policies.

Is the pricing at Kelly Qu Agency competitive?

While many reviews do not mention pricing, one review indicates that the agency did not offer the most competitive rate for their specific situation but showed integrity by recommending a cheaper option elsewhere. This suggests that while the agency may offer competitive rates for many, there may be instances where they are not the most cost-effective choice.

About Kelly Qu - Allstate Insurance

Insurance Services

I have been in the insurance industry for many years. I enjoy helping the customers based on their individual needs and concerns.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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