The InterContinental Miami, an IHG Hotel, generally garners positive reviews with guests noting the high quality of the rooms, the exceptional service, and the advantageous location. Numerous reviews mention the comfort of the beds, the stunning views, and the convenience of the nearby cruise lines. The hotel's food services and conference amenities are also praised, indicating that it caters well to both leisure and business travelers. However, some points of frustration include misleading information regarding complimentary services, such as breakfast, and problems with room amenities like doors and temperature control. Another notable concern for guests is the challenge with parking in the downtown area, and cleanliness issues outside the hotel in the downtown vicinity, which, while external, affect the overall guest experience.
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