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Insurify Insurance Agency Reviews

Rated 2.3 based on 25 Reviews

Insurance Services in Dearborn

12928 Warren Ave, Dearborn, MI 48126, United States

Published on
July 24, 2025
Last updated
July 24, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 10% of Insurify Insurance Agency's customers had a positive experience.

Positive
10%
Neutral
10%
Negative
80%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Insurify Insurance Agency?

Jenny kept me in check

Trustguide extracts key phrases from reviews about Insurify Insurance Agency and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Jul 24, 2025, 25 customers have reviewed this business and rated it 2.3 Star out of 5. Trustguide conducted an in-depth analysis of Insurify Insurance Agency's publicly available reviews View source

Haitham Abu rated Insurify Insurance Agency 1 stars
2 months ago
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Their problem lies in the need to hire an assistant or more staff. I don’t have any negative comments about these agents as individuals, but I strongly advise against working with them in terms of business. Communication is a complete non-starter for them. I understand that people are busy and things come up, but they fail to communicate anything at all! They don’t even communicate what’s going on their end, and they certainly don’t take accountability for any mistakes. I highly recommend avoiding them at all costs. On a side note, be extremely cautious if you have someone with the same last name in their system. My brother was called about a policy of mine, and the information they provided didn’t get back to me until months later. This company is utterly unprofessional and lacks accountability. I expect nothing but the basics, and they consistently fail to meet those expectations. Lastly, I can confidently say that they don’t have your best interests at heart. I found better pricing for the same policy with other agents. Other agents will shop around and look for the best deals for you, but these agents do not. I wish them the best, but if you want an agent you can rely on and trust, go elsewhere. PLEASE HIRE AN ASSISTANT OR MORE STAFF.
Sam Romeo rated Insurify Insurance Agency 1 stars
a month ago
They take all your information then sell that information to all the big Insurance companies. Then for the next month you have every Insurance person out there calling you on the phone with a quote from first thing in the morning to late in the evening. Insurify only sells your information. Their commercials are very misleading.
Billy Duford rated Insurify Insurance Agency 1 stars
a month ago
Sucks. Hope people see my review and don't use this greedy company

Reviews Summary

Reviewers share predominantly negative experiences with Insurify’s insurance agency services, highlighting serious concerns about communication, accountability, customer data handling, and misleading marketing. Common feedback points to persistent issues in responsiveness, repeated calls from third-party agents, and disappointment with the support structure, although one review does mention a helpful staff member named Jenny. Very few reviewers provide positive impressions, and the overall sentiment is unfavorable.

Consistent themes emerge around the company’s process for handling personal information and delivering quotes. Many customers report receiving unexpected outreach from various insurance carriers after using Insurify, interpreting this as their information being sold or widely distributed. Communication lapses, call system failures, and lack of follow-up are repeatedly mentioned, especially when customers seek assistance or clarification. Several reviewers also call out discrepancies between the advertised service experience and what actually occurs.

Overall, Insurify’s reputation as an insurance agency is currently viewed unfavorably based on these reviews, with most customers across the United States citing dissatisfaction with communication, process transparency, and value. Positive references to individual staff are rare, while concerns about operational integrity and data privacy appear frequently, suggesting a need for significant improvements in the U.S. market.
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Frequently Asked Questions About Insurify Insurance Agency

What happens after I submit my information to Insurify?

Several reviewers state that after submitting personal information, customers often receive calls or emails from multiple insurance providers offering quotes. This indicates that your details may be shared with partner agencies for follow-up contact.

Does Insurify provide direct insurance quotes on its website?

According to customers, Insurify generally requires users to enter personal details. Instead of showing quotes immediately, it often redirects users to individual insurer websites, where they may need to re-enter information to obtain quotes.

Is customer support easily accessible at Insurify?

Several reviews mention challenges with the call system and difficulty getting clear responses or follow-up from support staff. Hold times, call disconnects, and lack of callbacks are frequently cited issues.

About Insurify Insurance Agency

Insurance Services
Insurify is an insurance agency that provides online comparison services for customers searching for auto, home, or other insurance products. The platform collects personal information from users and connects them with quotes from various insurance companies, primarily through a digital interface.

Insurify operates by gathering user details and forwarding them to multiple insurance carriers, resulting in a range of quotes or offers for customers to consider. The process involves digital submissions, follow-up contact from insurers, and, in some cases, additional communication with staff for completing or clarifying insurance needs.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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