AI-powered Google Reviews Widget - FREE
Free Google reviews widget for your website
Increase sales, trust and credibility with ai.
Mike, Adam and another 21,516 have joined the waitlist.
InsureandGo UK logo

InsureandGo UK Reviews

Rated 4.7 based on 2148 Reviews

2nd Floor, Maitland House Warrior Square, Southend-on-Sea SS1 2JY

Insurance Services Southend-on-Sea

Published on
July 28, 2025
Last updated
July 28, 2025

Reviews Summary

Overall, sentiment for InsureandGo’s travel insurance services is positive, with many customers describing the experience as smooth, easy, and competitively priced. Reviewers consistently note the value for money, coverage for pre-existing conditions, and helpfulness of staff, with specific mentions of professionalism and transparent policies. Criticisms are present, mainly regarding premium increases after medical events and higher renewal costs compared to new quotes.

Common feedback includes praise for the online process, responsive and knowledgeable customer service (notably Mia), and straightforward documentation. Customers appreciate the ability to tailor policies for trips to Europe, cruises, and multiple travelers with medical conditions. Transparency, lack of hidden fees, and customer-centric staff are recurring strengths. Complaints are focused on policy price changes under certain circumstances and a perception of less favorable renewal pricing.

InsureandGo is regarded as a reliable and accessible travel insurance provider, particularly valued by customers in the UK seeking clear cover and responsive support. Ease of purchase, adaptability, and professional staff help reinforce their reputation for practical, customer-focused insurance solutions in the region.
Read more

What Customers Are Saying About InsureandGo UK?

Very happy customer.

a really good experience.

More than happy to recommend and will definitely be a return customer.

the process was smooth and straightforward.

completely satisfied and happy

hugely impressive

no hidden fees or penalties

Definitely be using them again.

It was simple and straightforward.

Trustguide extracts key phrases from reviews about InsureandGo UK and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 70% of InsureandGo UK's customers had a positive experience.

Positive
70%
Neutral
20%
Negative
10%

InsureandGo UK Ratings

5

As of Based on 2148 revies as of Jul 28, 2025

InsureandGo UK Score

70%

As of Based on 2148 revies as of Jul 28, 2025

Got a busrning question about InsureandGo UK?

Claim your profile. Tell the world about your key services, industry customers, or other valuable information.

Customer Reviews

As of Jul 28, 2025, 2148 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of InsureandGo UK's publicly available reviews View source

Tina Campbell rated InsureandGo UK 5 stars
a month ago
Excellent price for someone with multiple illnesses. So much so that I changed the policy from a fixed term to annual. Perfect for trips to Europe. Very happy customer.
David Penfold rated InsureandGo UK 5 stars
2 weeks ago
I inadvertently made a mistake online, but only realised what I had done when Mia the call handler spotted it. I'm grateful for her patience, knowledge and professionalism which enabled me to finish my quote successfully. I was very pleased with the price I paid. A really good experience.
Diane Russell rated InsureandGo UK 5 stars
2 weeks ago
Friendly & informative call handler. Walked me through options & then reiterated what I had chosen, so no confusion or misunderstanding of product. Price was extremely competitive. More than happy to recommend and will definitely be a return customer.

Frequently Asked Questions About InsureandGo UK

How easy is it to arrange travel insurance with InsureandGo?

Many reviews highlight a simple and user-friendly process when arranging cover, with both online and phone options available for quotes and policy changes. Customers often mention clear instructions and straightforward forms, helping to streamline the experience.

Does InsureandGo cover medical conditions and cruise travel?

Based on customer feedback, InsureandGo offers coverage for travelers with medical conditions and the option to add cruise-specific cover. Customers appreciate being able to tailor their policy to ensure relevant protection for their specific travel plans.

Are policy renewal prices the same as new customer quotes?

Some customers note that renewal quotes from InsureandGo can be higher than purchasing a new policy, even with loyalty discounts. It may be advisable to check both renewal offers and new quotes to secure the best rate.

About InsureandGo UK

Insurance Services
InsureandGo provides travel insurance services, offering various policy options to cover individual and family holiday needs, including pre-existing medical conditions and multi-trip coverage. The company operates primarily online and by phone, targeting customers looking for travel protection within Europe and internationally.

Customers can obtain quotes, select policy features, and arrange coverage via the company’s website or through call handlers. Documentation and changes to policies are processed digitally, with additional support available by phone. The operational model emphasizes flexibility, transparency, and straightforward access to policy adjustments.
Expand

How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
Own this business? email us at hello@trustguide.ai.
12325147278489596554
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.