Turn your 5-Star reviews into powerful social proof
Request an invite
Hyatt Regency Chicago logo
Get the latest reputation report for this company

We regularly update our reputation report by analyzing recent customer feedback. By signing up, you agree to receive an updated report for this company when we publish it.

Please share a few details.

Thank you

You need to sign up to access this feature.

Oops! Something went wrong while submitting the form.
Close

Trustguide is dedicated to impartiality. All of our reputation reports are sourced from publicly available reviews.

homepage
/
Chicago, IL
/
Hotels
/
Hyatt Regency Chicago
Thank you!
Your submission has been received! One of our team will contact you soon.
Oops! Something went wrong while submitting the form.
1
Rating
2
Feedback
3
Confirmation
How would you rate your experience?

Select a rating

Continue
1
Rating
2
Feedback
3
Confirmation
Please tell us more about your experience.

Please share a few details.

Back
1
Rating
2
Feedback
3
Confirmation
Thank you

You need to sign up to access this feature.

Oops! Something went wrong while submitting the form.
Close

Thank you for your contribution. This feedback form is powered by Reeview. Learn more at Reeview.co

Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Request an invite
Mike, Adam and another 21,516 have joined the waitlist.
Hyatt Regency Chicago logo

Hyatt Regency Chicago Reviews

Rated 4.4 based on 10280 Reviews

151 E Wacker Dr, Chicago, IL 60601, United States

Hotels | Chicago, IL

Hyatt Regency Chicago logo
Visit website
Write a review
Visit website
Published on
March 20, 2024
Last updated
March 20, 2024
Own this business?
Hyatt Regency Chicago logoSummarySentimentRatingsReviewsFaqContact

Reviews Summary

Hyatt Regency Chicago is frequently commended for its professional front desk personnel, modern and clean atmosphere, and a wide selection of dining options. Guests have particularly noted the convenience during business, legal, and military meetings, highlighting the site's cleanliness, safety, and ADA accessibility. The hotel's prime location and stunning views are repeated positive themes in the guest reviews. While the overall customer experience is notably positive, there are critiques regarding the absence of information about amenity closures and clarity on service features such as breakfast options included with club access. Some guests also experienced dissatisfaction with certain staff interactions and room feature functionalities like climate control.
Read more

What Customers Are Saying About Hyatt Regency Chicago?

Trustguide uses AI to extract key phrases from reviews about Hyatt Regency Chicago and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Hyatt Regency Chicago's customers had a positive experience.

Positive
Neutral
Negative

Hyatt Regency Chicago Ratings

5

As of Based on 10280 revies as of Mar 20, 2024

Hyatt Regency Chicago Score

As of Based on 10280 revies as of Mar 20, 2024

Got a busrning question about Hyatt Regency Chicago?

Claim your profile. Tell the world about your key services, industry customers, or other valuable information.

Customer Reviews

As of Mar 20, 2024, 10280 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Hyatt Regency Chicago's publicly available reviews View source

Doris Nicchia rated Hyatt Regency Chicago 5 stars
a month ago
Front desk personnel were very professional and nice. It's always a pleasant experience to be greeted with a smile upon check in. Hotel was very clean and atmosphere is up to date and modern. Pool however was closed, which I wish I was aware of as that was a main reason for our visit. Polkafest was occurring which brings many people here so a bit busier than usual. Breakfast servers were great and right there to fill coffee or refill orange juice. Great choice selection for food including eggs, bacon, hash brows, turkey sausage, array of fruit, yogurt and so many pastries! Just wish it was a bit less crowded as it set off my autistic child whom we traveled with so mostly in our room. Food & drinks: Great array of choices
RW Anderson-consultant rated Hyatt Regency Chicago 5 stars
a month ago
The location was very clean,safe during our Team legal,business ,military meetings and seminars. The staff,management were available for any questions or concerns. The dining options were varied and ADA accessible. We would all appreciate veterans,military discount permanent options (business,personal). Safety: We always have our fire,law enforcement availability during dining,meetings,se,I are.
Robert Stevens rated Hyatt Regency Chicago 5 stars
a month ago
I stayed at this hotel because of a conference being held here. I had an awesome time from check-in to check-out. The view was awesome, my bed was very comfortable, and the bathroom was great. No complaints about the room or my time at this hotel. I come to Chicago every so often. I would stay here again after my experience.

Frequently Asked Questions About Hyatt Regency Chicago

Is the hotel's location convenient for accessing local attractions and dining?

Yes, the Hyatt Regency Chicago is centrally located and within walking distance to main shops, restaurants, and attractions, making it a convenient option for visitors looking to explore the city.

Does the hotel offer suitable options for guests with dietary restrictions at breakfast?

According to customer reviews, the hotel provides a variety of breakfast options, including gluten-free choices, catering to guests with various dietary needs.

Are there fitness facilities available at Hyatt Regency Chicago, and if so, what is the quality?

The hotel offers a gym that is well-received by guests for its large size, cleanliness, and the quality of the equipment, catering to fitness-oriented travelers.

About Hyatt Regency Chicago

Hotels
151 E Wacker Dr, Chicago, IL 60601, United States
Visit website
+1312-565-1234
Vibrant hotel with slick rooms, plus a steakhouse, a breezy American eatery & a bar with city views.
Expand

How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
Own this business? email us at hello@trustguide.ai.
By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.
PreferencesDenyAccept
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Request an invite
Mike, Adam and another 21,516 have joined the waitlist.