Hilton Phoenix Resort At The Peak Reviews

The reputation of Hilton Phoenix Resort at the Peak as reflected by recent reviews presents a mixed impression. Customers appreciate the resort's location within the mountains, its well-maintained premises, friendly and accommodating staff, as well as the clean and comfortable rooms with the added benefit of some having balconies or decks. A recurrent theme, however, points to the aging facilities and a sentiment that the resort does not fully meet the expectations of a 4-star establishment based on the room condition and the quality of amenities offered. The resort's dining options seem satisfactory with positive mentions of the on-site restaurant, 'Hole in the wall'. Notwithstanding, there are operational disappointments such as the unexpected closure of the water park and maintenance issues including a non-functioning hot tub. Service experiences have been diverse, with some guests highlighting exceptional staff members while others recount less than favorable interactions with the resort's personnel.

Waterpark resort spanning 27 acres, with waterfalls, tennis courts, mini-golf, eateries & a spa.