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Hilton Americas-Houston Reviews

Rated 4.5 based on 7512 Reviews

1600 Lamar St, Houston, TX 77010, United States

Hotels | Houston, TX

Published on
April 2, 2024
Last updated
April 2, 2024

Reviews Summary

The Hilton Americas-Houston garners a positive reputation overall, with numerous guests complimenting its cleanliness, friendly and helpful staff, and prime location. It excels in providing quality amenities and services, including an impressive breakfast buffet and connection to the convention center. Attendees of events and conventions noted efficient check-in procedures even during late hours and were satisfied with the room's appointments and the quality of crew meals provided. Customer experiences particularly highlighted the hotel's attentive staff, accessibility features such as TV inputs for personal devices, and specialized room offerings like Pure rooms. Despite these accolades, there is room for improvement. Guests critiqued aspects of the room comfort and service, specifically mentioning the lack of convenience items such as microwaves and the subpar presentation of room service. The hotel's vicinity was occasionally criticized for contributing to disturbances at night, particularly from nearby nightclubs during weekends.
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What Customers Are Saying About Hilton Americas-Houston?

Trustguide uses AI to extract key phrases from reviews about Hilton Americas-Houston and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Hilton Americas-Houston's customers had a positive experience.

Positive
Neutral
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Hilton Americas-Houston Ratings

5

As of Based on 7512 revies as of Apr 02, 2024

Hilton Americas-Houston Score

As of Based on 7512 revies as of Apr 02, 2024

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Customer Reviews

As of Apr 02, 2024, 7512 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Hilton Americas-Houston's publicly available reviews View source

Ben K rated Hilton Americas-Houston 5 stars
a week ago
Didn't stay here but had to go to several meetings in this hotel. Overall what I saw was really nice and clean. Staff was very friendly and helpful. Came over one morning to eat the breakfast buffet. It was awesome. Highly recommend. Best hotel breakfast buffet I've ever had and for a reasonable price. Loved that it was also connected to the convention center, and loved the trees you could see outside.
Diana Apolinar rated Hilton Americas-Houston 5 stars
a week ago
We did not stay overnight. However we did take part in a large convention. This hotel was very clean and very maintained. Workers stayed busy and friendly. The location is PRIME! There are dinning options both in and around. A park across the street. Direct access to a parking garage.
Misty MK rated Hilton Americas-Houston 5 stars
a week ago
The atmosphere and staff were amazing. Still not happy with room service coming in paper bags and plastic utensils since Covid while other hotels have gone back to full service room service , especially for the prices paid. 100 dollars for breakfast in plastic containers is ridiculous.

Frequently Asked Questions About Hilton Americas-Houston

Does the Hilton Americas-Houston offer any specialized room types for those with allergies?

Yes, the hotel offers Pure rooms, which are specifically designed to provide a better environment for allergy sufferers, with many guests reporting a noticeably improved experience.

Are there dining options available within the hotel?

Yes, the Hilton Americas-Houston provides a highly recommended breakfast buffet and has received positive feedback for the quality of crew meals, indicating a good standard for on-site dining options.

Is the Hilton Americas-Houston hotel located in a quiet area?

While the hotel itself maintains a reputation for cleanliness and good service, some guests have reported noise disturbances from nearby nightclubs, particularly during weekends, which may affect the quietness of the surroundings.

About Hilton Americas-Houston

Hotels
Upscale high-rise lodging connected to a convention center, with dining, a spa & a city-view pool.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.