Turn your 5-Star reviews into powerful social proof
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.
Vella logo

Highland Park Housekeeping Reviews

Rated 4.9 based on 545 Reviews

3130 Harvard Ave, Dallas, TX 75205, United States

Cleaning Services | Dallas, TX

Published on
April 4, 2024
Last updated
April 4, 2024

Reviews Summary

The overall company reputation of Vella, derived from recent customer reviews, reflects a highly positive sentiment. Customers praise the professionalism, attention to detail, and the quality of cleaning services provided by Vella's teams. Specific commendations mention the cleaning of hard-to-reach areas, such as floor-to-ceiling mirrors, and the use of proper techniques for a variety of surfaces including hardwood, tile, and granite. Vella's commitment to customer satisfaction appears to be a significant factor in their reputation, as noted by a customer who highlighted the managerial involvement in the cleaning process. The company's ability to accommodate specific customer requests and schedules further contributes to the positive experiences shared by users. Overall, the feedback consistently reflects a high level of service and customer appreciation, with recurring themes of punctuality, kindness, and thoroughness.
Read more

What Customers Are Saying About Highland Park Housekeeping?

Trustguide uses AI to extract key phrases from reviews about Highland Park Housekeeping and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Highland Park Housekeeping's customers had a positive experience.

Positive
Neutral
Negative

Highland Park Housekeeping Ratings

5

As of Based on 545 revies as of Apr 04, 2024

Highland Park Housekeeping Score

As of Based on 545 revies as of Apr 04, 2024

Got a busrning question about Highland Park Housekeeping?

Claim your profile. Tell the world about your key services, industry customers, or other valuable information.

Customer Reviews

As of Apr 04, 2024, 545 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Highland Park Housekeeping's publicly available reviews View source

Charlotte O'Connell rated Highland Park Housekeeping 5 stars
2 weeks ago
Isabel and Yovanna did an amazing job cleaning my home. I had never hired professional cleaners before, so I wasn’t sure what to expect. Their attention to detail blew me away with small touches like organizing my dogs toys inside her crate. They even cleaned the scoop I use for my cats litter box. Super impressed and happy with the result
Jamie Fawn-Meade rated Highland Park Housekeeping 5 stars
a month ago
I am really happy with my Vella experience. We have used independent house cleaners for years. After having some items broken, we decided to switch to a company that is bonded. We chose Vella. Vella is more expensive but the experience is so much better. The cleaners professionalism for one was exceptional. They were more detailed than any of our other cleaners. I also feel like they were better trained for cleaning our hard wood floors, tile, stainless steal surfaces and granite surfaces. We also have floor to ceiling mirrors and they had their ladders out cleaning them. No streaks anywhere. No one has done our full mirrors for us. I really can’t emphasize how personable they were. Being able to speak English was a plus. Being our first time the director stopped by and even helped for a bit. She was so sweet too. Over all a really nice experience and I’m super happy with how my home looked when they finished.
dayanna martinez rated Highland Park Housekeeping 5 stars
a month ago
The company I work for hired Vella a while back & I just want to say how amazing they are. I’m very peculiar about my office being clean and they do a wonderful job. Lakeisha is so bubbly and Maria always complies with any request. The two come in happy & do a spectacular job cleaning. If you see this, thank you ladies! Y’all are very much appreciated.

Frequently Asked Questions About Highland Park Housekeeping

How does Vella ensure the quality of their cleaning services?

Vella ensures the quality of their cleaning services through thorough training of their teams, as seen in customer reviews that mention detailed cleaning of various surfaces and the use of the correct cleaning techniques. Additionally, managerial involvement in cleaning jobs reflects Vella's commitment to maintaining high standards.

Is Vella more expensive than independent cleaning services?

According to a customer review, Vella may be more expensive than some independent cleaning services. However, the cost is linked to a more professional experience, attention to detail, and the assurance that comes with hiring a bonded company.

Can Vella's cleaning teams accommodate specific scheduling needs?

Yes, reviews indicate that Vella's teams are flexible and can work around clients' schedules, such as avoiding disturbances during work-from-home hours. They are described as accommodating to specific client requests, ensuring minimal disruption while providing their services.

About Highland Park Housekeeping

Cleaning Services
Vella, previously known as Highland Park Housekeeping combines luxury housekeeping, professional excellence, and a focus on providing job opportunities for working moms to give our customers a pristinely clean home – exactly the way they like it. Our bonded, insured and background checked teams of 2 expert housekeepers will make your home shine from the ceiling fans to the baseboards using natural, non-toxic products. Call, text, or book online to experience the Vella difference.
Expand

How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
Own this business? email us at hello@trustguide.ai.

How was your experience with Highland Park Housekeeping?

People also checked

Molly Maid of Northwest Dallas County logo
Molly Maid

Rated 5 stars

Maid Svc logo
Maid SVC Miami

Rated 5 stars

BerryClean logo
Berryclean

Rated 5 stars

iQ Cleaning logo
IQ Cleaning

Rated 5 stars

Think Maids logo
Think Maids

Rated 1 stars

Sparkly Maid Chicago logo
Sparkly Maid

Rated 5 stars

Companion Maids Cleaning Services logo
King Of Maids

Rated 5 stars

Tidy Casa logo
Tidy Casa

Rated 5 stars

Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.