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Halewood Leisure Centre
Halewood Leisure Centre

Halewood Leisure Centre Reviews Summary

Leisure Centres | Liverpool

What do customers say about Halewood Leisure Centre?

As of Apr 17, 2024, 256 customers have reviewed this business and rated it 4.3 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

Source: This report was produced by TrustGuide based on a randomly selected sample of 10 publicly available reviews, sorted by relevance. See source

Created by
Trustguide AI
Published on
April 17, 2024
Last updated
April 17, 2024

Overall Reputation

Based on the selected reviews, Trustguide has assessed this business as follows:
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.3
/5
256
reviews
Excellent
Good
Average
Fair
Poor
Customer Satisfaction Rate
Positive
Neutral
Negative
Trustguide uses AI for unbiased and objective review summaries. We strive for accuracy but aren't responsible for source material or decision outcomes.

Halewood Leisure Centre's customer reviews analysis

An evaluation of Halewood Leisure Centre's company reputation based upon recent customer reviews reveals a predominantly positive customer experience. The center is frequently lauded for its cleanliness and the helpfulness of its staff. Customers appreciate the range of facilities available such as the swimming pool, kids' play area, and the fitness amenities, including personal training and fitness classes. There is specific praise for the value and enjoyment of children's parties and aqua fit classes. The center appears to be well-frequented, with mentions of busyness which could be indicative of its popularity within the community. However, a recurring drawback noted is the pool's unsuitability for adults seeking to swim lengths due to size limitations and scheduling of lessons. In addition, minor criticisms are levied against cleanliness aspects in less frequented areas such as the shower cubicles.

Positive Feedback

Positive feedback for Halewood Leisure Centre frequently acknowledges several core strengths. First and foremost, the cleanliness of the facilities is a common commendation, which is an essential criterion for patrons of a community leisure center. Additionally, staff receive high praise for their friendliness, helpfulness, and supportive manner, contributing significantly to a welcoming atmosphere. The amenities, particularly the diverse range of activities offered, such as children's parties with bouncy castles, fitness classes, and aqua fit sessions, are well-received and seem to cater to a wide demographic. The value for money, particularly in child-centric activities, enhances the center's reputation as a family-friendly venue. The presence of a small café is also highlighted by several reviewers as a convenient and pleasant feature.

Concerns and Threads

While the reviews for Halewood Leisure Centre are predominantly positive, there are some constructive criticisms and negative comments worth noting. A notable issue pertains to the swimming pool; it is described as small and mainly catering to children, which can disappoint adult patrons looking for a facility to practice swimming laps, due to frequent occupation for lessons. Some discontent is expressed over the restricted timing for adults to swim in peace. Furthermore, the shower cubicles are occasionally critiqued for their cleanliness, suggesting that these areas might benefit from more rigorous or frequent cleaning. While these shortcomings are highlighted, they are relatively minor and appear in the context of otherwise positive reviews, suggesting that they do not overwhelmingly detract from the overall customer experience.

Frequently asked questions about Halewood Leisure Centre

Are the Halewood Leisure Centre facilities suitable for hosting children's parties?

Yes, the center is mentioned to be suitable for children's parties, offering setups that include a bouncy castle, which have been well-received by patrons.

Does Halewood Leisure Centre offer activities for adults as well as children?

The center provides a range of activities for both adults and children, such as fitness classes, a gym, and aquafit. However, please note that the swimming pool might be more suitable for children, as it is often occupied with lessons during open hours.

Is there food available at Halewood Leisure Centre?

Yes, there is a small café on-site that serves basic food and drinks, appreciated by patrons for its convenience.

Recent customer reviews and testimonials for Halewood Leisure Centre

Halewood Leisure Centre
Karen Knibb
5-Star
2 weeks ago
First time there very clean and the staff helpful. Did the aquafit and booked again really enjoyed it, nice friendly group. Instructor gave a great class
Halewood Leisure Centre
Barbara Williams
5-Star
3 weeks ago
Had a 5 year old little girls party here today. Everyone was happy and thought the set up with the bouncy castle was really good .
Halewood Leisure Centre
Keith Austin
5-Star
2 months ago
Took our little girl here for the day to use the soft play area and she absolutely loved it and watching the people in the swimming pool from the window! We will definitely be returning here 👍
Read all reviews

About Halewood Leisure Centre

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