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George Brazil Plumbing & Electrical
George Brazil Plumbing & Electrical

George Brazil Plumbing & Electrical Reviews Summary

Rated 4.7 Star based on 2452 Reviews

TrustScore®
A+
A
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D
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Overall Rating
4.7
/5
2452
reviews
Excellent
Good
Average
Fair
Poor
Published on
February 18, 2024
Last updated
March 13, 2024

What do customers think about George Brazil Plumbing & Electrical?

George Brazil Plumbing & Electrical consistently demonstrates a high standard of customer satisfaction through the provision of reliable and professional services. Reviews consistently highlight punctuality, thoroughness, and the ability to address issues expediently, which underpins the company's strong reputation for excellent service delivery. Technicians are commended for their friendliness, professionalism, and technical expertise, coupled with an approachable demeanor that facilitates clear communication of service options and costs without pressure. The trend of performing immediate repairs and offering efficient appointment scheduling further enhances customer experience, bolstering trust and reliability in the company. Regular patronage and recommendations from long-term clients reflect the enduring positive perception of George Brazil's services.

Positive Feedback

Customers repeatedly express high levels of satisfaction with George Brazil's services, which are characterized by several distinctive positive aspects. Technicians such as Brad, Gabriel, Nick, Jonathan, Oscar, Ricardo, Dave, Anees, and Francisco receive acclaim for their professionalism and courteous manner. Their attention to detail is evident, with a focus on thorough inspections, clear explanations of repair options, and expedient service delivery - often going beyond expectations by completing work on the same day. The provision of cost-effective solutions without undue sales pressure, along with the ability to carry out necessary safety enhancements immediately, contributes to the impression of fair and honest business practices. The company's responsiveness, inclusive of same-day appointments and reassuring pre-arrival notifications, stands out as an exemplary customer service touchpoint.

Concerns and Threads

Despite the overwhelmingly positive reviews, there is a limited amount of critical feedback from which to draw any significant negative aspects of customer experience with George Brazil Plumbing & Electrical. None of the reviews provided explicitly mention dissatisfaction, delayed services, or subpar workmanship. In the context of a balanced evaluation, the absence of negative experiences in the shared reviews suggests either a genuinely high level of service or a need to probe for a more diverse range of customer feedback that may provide insight into areas where the company could improve.

Frequently asked questions about George Brazil Plumbing & Electrical

Can I expect George Brazil Plumbing & Electrical to provide same-day service?

Yes, many customers report that George Brazil offers same-day appointments and is able to complete repairs within hours of reporting an issue, showcasing their commitment to prompt service.

Do technicians from George Brazil explain the work they are doing and the associated costs?

Yes, reviews indicate that technicians from George Brazil are thorough in explaining the details of the work they perform and provide clear communication regarding the costs involved, ensuring transparency and customer understanding.

Is George Brazil Plumbing & Electrical recommended for both routine inspections and emergency repairs?

Absolutely, customers highly recommend George Brazil for both annual inspections and unforeseen repair needs, mentioning the technicians' ability to handle a wide range of plumbing and electrical issues effectively.

What are customers saying about George Brazil Plumbing & Electrical

George Brazil Plumbing & Electrical
Cat LaJune
5-Star
a month ago
We had our annual plumbing inspection today. Brad was our technician and was on time, through and very personable. He found a couple of safety related issues that he was able to take care of on the spot. I always feel better knowing that my plumbing and electrical needs are inspected often and correctly. The price was very reasonable and we did not experience any pressure to do anything. We have used George Brazil since moving here in 2015, the service has been excellent and we highly recommend them.
George Brazil Plumbing & Electrical
William G. Quandt
5-Star
a week ago
February 06, 2024 Another good experience with George Brazil Electric! Replaced two standard light switches with one smart switch. Customer friendly office rep efficiently scheduled my service appointment. Gabriel and Nick were on time and explained my options and cost. The part was on the truck and installed and fully tested in 30 minutes. Gabriel's experience, confidence and friendliness keeps me a returning George Brazil customer.
George Brazil Plumbing & Electrical
Tiffany McQuestion
5-Star
2 weeks ago
I had the pleasure of working with Jonathan twice now. He is friendly, thorough, and very helpful. He patiently answered all of my questions and I found him to be very fair and honest. Editing this review, as today, I had Oscar to my home to do some electrical work. He was super patient, very kind, and professional. He came initially just to do an inspection but ended up doing all of the work needed the same day. I was impressed! I highly recommend this company, both Jonathan for plumbing and Oscar for electrical.
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About George Brazil Plumbing & Electrical

Plumbers

Searching for the best Plumbing company or Electrician in Greater Phoenix, Arizona?You've found us! We're George Brazil Plumbing & Electrical. Since 1955 we've been a family-owned and operated company with a commitment to be the best and that drive has never wavered. That’s why we offer: Prompt 24-hour, 7 days a week (24/7) service, along with a 100% satisfaction guarantee.George's truck is here, it's full of gear, he's the guy who can get your drains all clear. He's never far away, he comes out night or day, he'll get the job done right and then you'll say. George Brazil serves the plumbing and electrical needs of residents of Phoenix and the surrounding areas.See our specials on:-Water Heater Repairs/Installs-Sump Pumps-Electric

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