Geobear’s reputation, based on customer reviews, is mostly positive with some significant criticism. Reviewers frequently mention clear, honest advice, professionalism, and the approachable nature of staff like Ian, especially regarding subsidence and structural consultations. However, one reviewer describes a years-long dispute over remedial work, alleging broken promises and significant financial and emotional distress, which stands out as a strong negative and highlights potential issues with long-term service resolution.
The recurring positive themes include knowledgeable consultations, integrity in not upselling unnecessary fixes, and clear communication of technical findings. Many customers note that staff members are honest, thorough, and patient in explaining structural issues, with several mentioning virtual appointments as helpful and easy to arrange. Quick response times and reassurance during potentially stressful situations are cited repeatedly, indicating a reliable first-contact and consultation experience.
Overall, Geobear is regarded as a reliable structural and subsidence solutions provider, particularly for clients seeking honest assessments and clear guidance in the UK. Despite a notably negative experience involving dispute resolution, the majority of recent feedback demonstrates Geobear’s strengths in professionalism and customer care, establishing it as a dependable choice for structural investigations and advice in the construction sector.
The recurring positive themes include knowledgeable consultations, integrity in not upselling unnecessary fixes, and clear communication of technical findings. Many customers note that staff members are honest, thorough, and patient in explaining structural issues, with several mentioning virtual appointments as helpful and easy to arrange. Quick response times and reassurance during potentially stressful situations are cited repeatedly, indicating a reliable first-contact and consultation experience.
Overall, Geobear is regarded as a reliable structural and subsidence solutions provider, particularly for clients seeking honest assessments and clear guidance in the UK. Despite a notably negative experience involving dispute resolution, the majority of recent feedback demonstrates Geobear’s strengths in professionalism and customer care, establishing it as a dependable choice for structural investigations and advice in the construction sector.
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