Read Woodpecker Flooring 96 Reviews Summary 2025

Tilly Oneill rated Woodpecker Flooring 1 stars

6 months ago

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I really wish I would have googled the company and flooring before purchasing it through Wren. After reading multiple reviews of the poor quality and defects of this exact same flooring. (They must of all used underlay too). Although from the reviews here the guarantee means nothing and it's never the products fault. Many of the boards arrive chipped and puckered before even laying, which we had to discard and use as off cuts. You can tell the floor isn't going to last. It's been less than a year and already the poor quality is showing and that has nothing to do with underlay. The quality of this product isn't fit for purpose and makes a beautiful kitchen look cheap. We probably have another 6 months before it's completely useless and then we will have to rip it all up and find a more suitable reputable company. I'm shocked they offer no assistance in rectifying what they know to be a substandard product to try and keep their affiliation with Wren. SAVE YOUR MONEY....THE FLOOR WILL CHIP, BUCKLE, PEEL, BEND. All under a year and after your own cost. Shoddy product.

Karl Foster rated Woodpecker Flooring 1 stars

a week ago

Purchased parquet flooring adhesive at a cost of £176.00 for a15kg tub. Yes! thats correct £176.00. Found a similar product in Wickes for £60, grant thats for a 8kg tub, but do the math, its considerably less. So I asked to return said item, to be told there's a 10% restocking charge 🤔. Staying away, very overpriced, none helpful company that make money come what may. Never ever again! And before you think " arh that's just one customers bad experience ". Read other feedback, they collect 1 star reviews like ornaments collect dust!

Susan Dyson rated Woodpecker Flooring 1 stars

a week ago

Purchased through wren as part of our kitchen plan. It was a nightmare from start to finish and the problems continue. Several of the boards arrived cracked, and the product is so brittle that it's easily broken. The kitchen fitter had an absolute nightmare laying it,and it took way longer than any flooring he's ever put down. During fitting, so much of the boarding was damaged on delivery,l or during cutting, and the wastage was so high, we had to purchase additional boxes, and wren also payed for some. The final straw has come today, when the chipping started, less than a few months in. This product isn't fit for purpose. I have complained to wren because it's soul-destroying, when you've spent a fortune and months fitting, to have to potential rip it all back up and replace with a product which is for for purpose. Update * can say with certainty that I am not Happy with the resolution. Whilst I appreciate something was dropped on it, it wasn't from a great height, it wasn't even a particularly heavy object. As you can imagine, I have no faith in the product and I will now have to incur additional costs to hire someone to replace the "gesture of goodwill" the company is making, which is to s they will provide a plank ( if I've understood them correctly). The guarantee the company provides, is clearly not sufficient, if all they repeatedly say is that it wasn't the product which failed, when I (and many more if the recent Google reviews are anything to go by) have complained to Wren from the start about how brittle the product is. I have no choice but to accept the offer of the replacement and I will then have to incur the cost myself. I will be taking this further with Wren, because I strongly feel their endorsement of a product, which as far as I am concerned isn't fit for purpose, and their affiliation with a company who do not uphold their "guarantee" is tarnishing their reputation.