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Frontline Cleaners Express Ltd logo

Frontline Cleaners Reviews

Rated 4.5 based on 36 Reviews

Greater, 78 Stockport Rd, Ardwick, Manchester M12 6AL

Cleaning Services | Manchester

Published on
May 2, 2024
Last updated
May 27, 2024

Reviews Summary

Frontline Cleaners Express Ltd has a mixed company reputation based on customer reviews. Overall, the feedback illustrates satisfactory customer experiences, particularly in the context of deep cleaning and end-of-tenancy services. Recurring themes from positive reviews include professionalism, punctuality, attention to detail, and commendable results, with several customers intending to retain the company's services for the future. However, there are also cases of dissatisfaction concerning quality control, as some customers report incomplete or substandard cleanings, issues with appointment scheduling, and a lack of thoroughness; these have sometimes resulted in financial repercussions with customers needing to clean again or facing deposit deductions. This dichotomy suggests that Frontline Cleaners Express Ltd may struggle with consistency in service quality.
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What Customers Are Saying About Frontline Cleaners?

look like a new one

spectacular job

highly punctual and thorough

certainly recommend their services

Very pleased with service received

Always happy to get their services

have high expectations

very impressed with the attention to detail

cleaning so well that my house looks almost new

quality was poor and the price was high

Quality of work done was very poor

were dusty, kitchen hood was greasy

Trustguide uses AI to extract key phrases from reviews about Frontline Cleaners and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 70% of Frontline Cleaners's customers had a positive experience.

Positive
70%
Neutral
0%
Negative
30%

Frontline Cleaners Ratings

2

As of Based on 36 revies as of May 02, 2024

Frontline Cleaners Score

70%

As of Based on 36 revies as of May 02, 2024

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Customer Reviews

As of May 27, 2024, 36 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Frontline Cleaners's publicly available reviews View source

Daria Aristova rated Frontline Cleaners 2 stars
3 months ago
I don't like this service. I ordered the deep cleaning, but the quality was poor and the price was high. The cleaner didn't clean all things properly (radiators were dusty, kitchen hood was greasy, fridge and kitchen cabinet wasn't cleaned, windows weren't cleaned properly and so on). He was trying and was very nice, but the result was bad and I had to clean again the flat. The good thing about this company is that they provide fast service. I was able to book a cleaning a couple days after Christmas.
Nena Stipic rated Frontline Cleaners 2 stars
2 months ago
We just have our mattress cleaned and it look like a new one. The gentleman was highly professional and kind. He explained everything to us and give us some tips for the future. We are honestly forever grateful:)
Rida Babar rated Frontline Cleaners 2 stars
2 months ago
I booked the frontline cleaners for a deep clean for the whole house and they did a spectacular job. The booking process was very smooth and they were very punctual and thorough. I can't recommend them enough. Excellent service. Will definitely continue to use frontline cleaners in the future 👍

Frequently Asked Questions About Frontline Cleaners

Can I book Frontline Cleaners Express Ltd for last-minute cleaning services?

Yes, Frontline Cleaners Express Ltd can accommodate last-minute requests. Customers have noted the ability to book services at short notice, such as a couple of days after Christmas.

Does Frontline Cleaners Express Ltd provide cleaning services for special circumstances, such as after building work?

Yes, the company offers specialized cleaning services, including after-build cleans, with clients testifying to satisfactory and thorough services prompting ongoing cleaning relationships.

What if I am not satisfied with the cleaning service provided?

In the case of dissatisfaction with the cleaning quality, it would be advisable to contact Frontline Cleaners Express Ltd directly to address the concerns, as the feedback indicates variable experiences with quality control.

About Frontline Cleaners

Cleaning Services
For professional and reliable cleaning services in the Greater Manchester area, turn to Frontline Cleaners Express Ltd. Whether you need carpet and upholstery cleaning, end of tenancy cleaning, or office cleaning, we have all your cleaning needs covered. We are also specialised in after construction cleaning, and floors cleaning. We are a member of National Carpet Cleaning Association, NCCA. Book your appointment today and experience the difference with Frontline Cleaners Express.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
Own this business? email us at hello@trustguide.ai.

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Mike, Adam and another 21,516 have joined the waitlist.