Fresh Tech Maid

Fresh Tech Maid Reviews Summary

Cleaning Services | Chicago, IL

What do customers say about Fresh Tech Maid?

As of Apr 04, 2024, 237 customers have reviewed this business and rated it 4.6 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

Source: This report was produced by TrustGuide based on a randomly selected sample of 10 publicly available reviews, sorted by relevance. See source

Created by
Trustguide AI
Published on
April 4, 2024
Last updated
April 4, 2024

Overall Reputation

Based on the selected reviews, Trustguide has assessed this business as follows:
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.6
/5
237
reviews
Excellent
Good
Average
Fair
Poor
Customer Satisfaction Rate
Positive
Neutral
Negative
Trustguide uses AI for unbiased and objective review summaries. We strive for accuracy but aren't responsible for source material or decision outcomes.

Fresh Tech Maid's customer reviews analysis

Analyzing the recent customer reviews of Fresh Tech Maid Chicago, the company appears to have cultivated a strong reputation for providing high-quality cleaning services with a focus on detail, professionalism, and reliability. The majority of customers express immense satisfaction with the cleaning services provided, repeatedly noting the thoroughness and efficiency of the cleaners. Professionals like Ariana, Giovanna, Kaleigh, and Justalee are frequently praised for not only their exceptional cleaning skills but also for their positive attitudes and interactions with clients and pets. Another prominent aspect of the company's service is their effective communication and client engagement, as exemplified by both frontline staff and coordinators like Dave. Clients appreciate being asked for feedback, which underlines the company’s commitment to continuous improvement. Fresh Tech Maid's approach to customer service has fostered a client base that not only continues to utilize their services but also enthusiastically recommends them to others.

Positive Feedback

Positive feedback for Fresh Tech Maid Chicago is consistently centered on the high quality of their cleaning services and the professionalism of their staff. Cleaners like Ariana, Giovanna, Kaleigh, Justalee, Lexie, and Joanisa receive commendations for their meticulous approach to cleaning, often leaving homes in immaculate condition. Customers are particularly pleased with the attention to detail and personalized care shown towards their homes and belongings, as well as their interactions with household pets. The consistency of service quality, even with the introduction of a new puppy in one household, highlights the adaptability and thoroughness of the cleaning staff. In addition, reliable and seamless communication from team members such as David further solidifies the company’s positive image by ensuring that scheduling and customer service are managed effectively, enhancing overall client satisfaction.

Concerns and Threads

Though overwhelmingly positive, the reviews provide limited insight into any consistent negative aspects of services from Fresh Tech Maid Chicago. While constructive criticism or negative feedback can aid potential customers in measuring the risks of service engagement, the absence of such comments in the shared reviews suggests that either customers have encountered no significant issues or any problems have been effectively addressed by the company to the satisfaction of its clientele. This lack of negative feedback, while certainly a testament to the company's success in delivering satisfactory service, limits a comprehensive analysis of potential service shortcomings.

Frequently asked questions about Fresh Tech Maid

Can I request the same cleaner for each scheduled cleaning?

Yes, customers often have the same cleaner such as Ariana or Justalee for multiple sessions and express satisfaction with the consistency and ongoing relationship. You can request to have the same cleaning professional to maintain familiarity with your preferences and requirements.

Are the cleaning staff comfortable and experienced in working around pets?

Cleaning professionals from Fresh Tech Maid are frequently cited as being both comfortable and caring when working around pets, often garnering positive reactions and approval from the animals in the homes they service.

Does the company encourage direct feedback from its clients?

Fresh Tech Maid appears to value client feedback highly, with reviews highlighting that cleaners, such as Ariana, actively request feedback to improve their service. This practice indicates the company's dedication to continuous improvement based on customer experience.

Recent customer reviews and testimonials for Fresh Tech Maid

Fresh Tech Maid
Kunal Shah
5-Star
a month ago
Ariana H. did a fantastic job cleaning our 1 bedroom / 1 bathroom apartment. She was swift, detail-oriented, and thoughtful during her cleaning process. She was also super friendly with our dog. The apartment looks cleaner than ever. I recommend her and Fresh Tech Maid to anyone looking for cleaning services.
Fresh Tech Maid
Marco Castro
5-Star
3 days ago
We have had Ariana clean our space for a few months now. She is great! We always enjoy her upbeat attitude. She is very professional, respectful of our space/pets and always goes above and beyond to make our space feel tidy. The one thing that stands out about her is that she is always looking to get better by asking for feedback directly from us. I look forward to continuing having her take care of our space!
Fresh Tech Maid
Zayd Ibrahim
5-Star
2 weeks ago
Giovanna went above and beyond cleaning my apartment for a friend’s visit. She arrived right on time, had good communication via text, and left the apartment looking brand new. As an extra bonus, my cat seems to approve of her work as well. Would definitely book with this company again.
Read all reviews

About Fresh Tech Maid

Cleaning Services
#1 House Cleaning services & Maid Service in Chicago. Delivering Trust & Creating Wow, Fresh Tech Maid has been named the ‘Best Pick’ in house cleaning services in Chicago by Best Pick Report, 10 years in a row. We cover the following Chicago neighborhoods: Wicker Park, West Town, West Ridge, Uptown, South Loop, Streeterville, Roscoe Village, Rogers Park, River North, Ravenswood, Portage Park, Old Town, North Center, Noble Square, Near North Side, Magnificent Mile, Lower West Side, Logan Square, Lincoln Park, Lake View, Kenwood, Jefferson Park, Irving Park, Humboldt Park, Greektown, Gold Coast, Norwood Park, Edgewater, Hyde Park, Garfield Park, the Loop, Bucktown, Bridgeport, Boystown, Belmont Cragin, Andersonville, Dunning & West Loop.
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