Flamingo Appliance Service, Inc. Reviews

Analyzing the collected customer reviews for Flamingo Appliance Service reveals a polarized reputation. Customers express satisfaction with the professionalism and reliability of the technicians in certain instances, but there are also significant concerns. There is a recurring mention of technicians not completing jobs thoroughly, leading to further damages, such as water damage from unattached hoses or unsecured fittings that caused leaks. The customer service response is frequently characterized as unsatisfactory, with reports of the company not attending to complaints, missing scheduled appointments, and providing poor follow-up service. Additionally, delays in parts delivery and repair completion compound customer frustration. This incongruity between the professionalism of technicians, in some cases, and the company's overall customer service and management practices seems to be tarnishing the brand's reputation.

At Flamingo Appliance Service, our technicians' Job Description is simple: satisfy Customers. To assure their success, they spend over 100 hours annually in technical continuing education and Customer service training. We are a drug-free workplace, and before joining our team, they must pass background checks, drive screening, and a rigorous personal interview with the owner of the company, himself a former technician and 30-year veteran of the appliance service industry. You'll notice the difference from the moment you first contact us. Our service reps are knowledgeable , solution-oriented, and friendly. All speak English and Spanish fluently, and will work with you to coordinate a convenient service appointment.