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Finesse Windows Reviews

Rated 4.8 based on 173 Reviews

39 Melchett Rd, Kings Norton Business Centre, Birmingham B30 3HP

Window Fitters | Birmingham

Published on
April 23, 2024
Last updated
April 23, 2024

Reviews Summary

Finesse Windows appears to have garnered a strongly positive reputation among its clientele, as evidenced by recent customer feedback. Highlighted across multiple reviews are consistent mentions of professionalism, punctuality, and exceptional communication from the company's team members. The process from sales to installation is described as smooth and thorough by most reviewers, with customers appreciating the detailed quotations, drawings, and updates provided at various stages of the service. The company's ability to exceed expectations is a recurring sentiment, suggesting an above-average standard for customer care and service quality. On the product side, customers are particularly pleased with the style, quality, and functionality of the windows and doors, as well as the cleanliness and tidiness of installation sites. These factors contribute to a largely commendable company reputation, though it should be noted that individual experiences can vary and are not necessarily indicative of every customer's experience with the company.
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What Customers Are Saying About Finesse Windows?

We are as pleased with the service

Brilliant, straightforward service

Operating schedule on time & reasonable

We have had excellent service

Absolutely outstanding work and products

Fitters Steve and Sam have done a fantastic job

We're very pleased with the sash window

High expertise and pride in the finish

An excellent service provided from start to finish

We are so pleased with our new front doors

Trustguide uses AI to extract key phrases from reviews about Finesse Windows and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Finesse Windows's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%

Finesse Windows Ratings

5

As of Based on 173 revies as of Apr 23, 2024

Finesse Windows Score

90%

As of Based on 173 revies as of Apr 23, 2024

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Customer Reviews

As of Apr 23, 2024, 173 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Finesse Windows's publicly available reviews View source

Naomi Shingler rated Finesse Windows 5 stars
2 weeks ago
Second time we have used Finesse and we are as pleased with the service as we were the first time. Excellent from sales, to survey and then comms along the way until installation and the quality of excellent. Would highly recommend
Kay Reeves rated Finesse Windows 5 stars
a week ago
We're really pleased with the lovely new front door Finesse Windows have installed for us. Brilliant, straightforward service, from the initial enquiry through to installation and aftercare. Each member of staff has been very friendly, knowledgeable and professional and communication has been fantastic all the way through. Thank you to the whole team and especially Jamie, Macie, Chris and Lindsey.
Miu Mow rated Finesse Windows 5 stars
a week ago
This is my first time to have a conservatory in my life. I appreciate choosing Finesse Windows to be my builder. Their designer and operation teams are nice, polite & professional. Operating schedule on time & reasonable. They can have my highly recommendation.

Frequently Asked Questions About Finesse Windows

What can I expect from the customer service experience with Finesse Windows?

Based on customer reviews, you can expect Finesse Windows to provide a professional, knowledgeable, and friendly customer service experience. Communication has been highlighted as particularly effective, with regular updates throughout the sales, installation, and aftercare stages.

How are the product quality and the installation process at Finesse Windows?

Customers generally report high satisfaction with the quality of the windows and doors provided by Finesse Windows. The installation process is noted for its professionalism, attention to detail, and minimal disruption, leaving work areas neat and tidy.

Does Finesse Windows handle issues or concerns effectively post-installation?

Yes, based on customer reviews, any post-installation issues or concerns are addressed promptly and efficiently by Finesse Windows, with a focus on ensuring customer satisfaction and the longevity of their products.

About Finesse Windows

Window Fitters
Finesse Windows are proud members of the Which? Trusted Traders scheme and were awarded the Which? Trusted Trader of the Month award in May 2023 - the fifth time they have won the award and adding to the Which? Trader of the Year award won in 2021. Finesse Windows are the West Midlands premier independent manufacturers and installers of uPVC & Aluminium Double Glazed Windows, Flush Sash, Doors, Conservatories, Veranda Glass Rooms, Roof Lanterns & Roof Lights, Garage Doors, Porches and Roofline Services.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.