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Fantastic Cleaners Reviews

Rated 4.6 based on 16882 Reviews

Cleaning Services | London

Published on
January 20, 2024
Last updated
March 13, 2024

Reviews Summary

The overall reputation of Fantastic Services appears to reflect a generally high level of customer satisfaction, with many clients praising the company for going above and beyond standard expectations in the cleaning services provided. Customers frequently commend the professionalism and dedication of the cleaning teams, as well as their ability to conduct thorough cleanings that transform spaces. Positive mentions of specific employees indicate that Fantastic Services is capable of delivering exceptional service and cultivating trust with clients. However, the company's reputation is not without blemish. There are notable criticisms concerning customer service issues, such as refusal to issue refunds and communication-related problems. While these negative reviews are less frequent, they do suggest that there is room for improvement in certain operational and customer service areas.

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What Customers Are Saying About Fantastic Cleaners?

Trustguide uses AI to extract key phrases from reviews about Fantastic Cleaners and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Fantastic Cleaners's customers had a positive experience.

Positive
Neutral
Negative

Fantastic Cleaners Ratings

5

As of Based on 16882 revies as of Jan 20, 2024

Fantastic Cleaners Score

As of Based on 16882 revies as of Jan 20, 2024

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Customer Reviews

As of Mar 13, 2024, 16882 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Fantastic Cleaners's publicly available reviews View source

Amanda Nartey rated Fantastic Cleaners 5 stars
a month ago
Maya and team were excellent and truly transformed the house. They made sure to clean thoroughly rather than just a superficial surface clean. I will be booking them again.
Roger Fagg rated Fantastic Cleaners 5 stars
3 months ago
Ordered a last-minute house clean from fantastic services. Three cleaners arrived and they were extremely professional and helpful. Miya and her team were brilliant. The standard of the cleaning is really high, and they went above and beyond what would be expected from a standard clean. Due to the size of the cleaning job, an extra hour was required, and they were luckily available to work for that extra hour. I cannot recommend the service enough. Getting domestic cleaning seems to a minefield, and difficult to find people who are reliable and professional. I highly recommend fantastic services for anyone who is looking for domestic cleaning services. Thanks so much. 5* Service: Standard cleaning
Valerie Beattie rated Fantastic Cleaners 5 stars
3 months ago
Wonderfully helpful and extremely hard working team! They all worked their socks off and my house is totally awesome! I love it again. Thank you so very much - please see the photos which show just how sparkling clean it is now. So very happy, can’t thank you all enough for your hard work Service: Standard cleaning

Frequently Asked Questions About Fantastic Cleaners

Do Fantastic Services cleaners perform thorough cleanings or just basic surface work?

According to multiple customer reviews, Fantastic Services cleaners are known for their thoroughness, often going beyond basic surface cleaning to provide a transformative service.

How does Fantastic Services handle last-minute cleaning requests or schedule changes?

Fantastic Services appears to be accommodating with last-minute requests, with staff willing to work additional hours if needed. However, there have been instances of late cancellations and potential communication improvements.

Can I expect the cleaning specialists at Fantastic Services to be professional and efficient?

The majority of customer feedback points to the cleaning specialists being professional, punctual, and efficient, with several reviews specifically commending the staff for their hard work and positive results.

About Fantastic Cleaners

Cleaning Services

Fantastic Services is the only company that gives you real-time availability and prices to guaranteed appointments for over 100 home and garden services by in-house professionals.Sparkling clean home and office, trimmed to perfection lawn and garden, brand new looking carpets, an odd-job around the house, or even pest control are just 30 seconds away when booked online! Of course, with all COVID-19 needs met.Get up to 20% off your online/app bookings as a member of the Fantastic Club, and enjoy priority booking and £300 in credits!

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.