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Falcon Insurance Reviews Summary

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Insurance Services | Birmingham

Branston Court, Branston St, Birmingham B18 6BA

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Falcon Insurance?

As of Mar 30, 2024, 40 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Falcon Insurance's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Mar 30, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
March 30, 2024
Last updated
March 30, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Falcon Insurance's customers had a positive experience.

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Falcon Insurance's customer reviews analysis

The overall company reputation of Falcon Insurance appears to be favorable based on the recent customer testimonials. Clients have consistently highlighted the company's professionalism, efficiency, and thoroughness in attending to their insurance needs. A common theme in the reviews is the ability of Falcon Insurance to provide customized advice and coverage, which resonates with clients having diverse and complex insurance requirements. Multiple reviews commend the company for its proactive approach in securing quotes and ensuring that clients are not under-insured while also managing to save them money in some instances. The feedback indicates a strong level of trust in Falcon Insurance, underpinned by a spectrum of positive service experiences extending over several years for some clients.

Positive Feedback

The positive aspects of Falcon Insurance, as derived from customer feedback, center on the company's high-level professionalism and the personalized nature of the service provided. Customers are satisfied with the tailored insurance solutions that address the specific needs of their businesses, properties, or clubs. The level of customer service is reportedly excellent, with a special mention of the staff’s helpfulness and wealth of experience. Clients also appreciate that Falcon Insurance can deliver competitive pricing and efficient consolidation of insurance policies, which has led to cost savings and enhanced coverage for some. Overall, customers express high satisfaction, leading to strong recommendations, and there is a recurrent emphasis on the trustworthiness and reliability of the company.

Concerns and Threads

The reviews provided do not explicitly mention negative customer experiences with Falcon Insurance. This indicates either a generally high level of customer satisfaction or a potential under-representation of dissatisfied customers in the testimonials shared. It is important for prospective clients to consider that while the feedback is overwhelmingly positive, it may not fully encompass all experiences with the company, and they should further investigate to ensure that their specific concerns or needs will be adequately addressed.

Frequently asked questions about Falcon Insurance

How does Falcon Insurance tailor policies to fit specific client needs?

As inferred from client feedback, Falcon Insurance assesses individual client requirements, whether for businesses or property portfolios, and works through various insurance products to determine the best fit. They engage in thorough consultations and leverage their experience to offer customized advice and coverage.

What type of properties and businesses does Falcon Insurance cover?

Falcon Insurance appears to cater to a wide range of clients, including those with commercial properties, mixed real estate portfolios, social housing, coaching clubs, and various other business sectors. They are adept at handling complex and diverse insurance needs.

Can Falcon Insurance help me save money on my policies?

Based on clientele reviews, Falcon Insurance has been able to consolidate multiple properties into portfolio policies for some clients, leading to cost savings and better coverage. However, savings may vary based on individual circumstances and coverage needs.

Recent customer reviews and testimonials for Falcon Insurance

Falcon Insurance
darrius burrows
5-Star
4 months ago
When having difficulty obtaining commercial insurance I contacted Pinder at Falcon Insurance who had been recommended by a friend. Falcon at very short notice jumped into action and set to work on my behalf to obtain quotes from various insurance underwriters. They were very professional and worked hard to meet my business needs. Highly recommended. 5*
Falcon Insurance
Manny Hothi
5-Star
3 weeks ago
Great advice and service, pointed me in the right direction with regards to who may be best to insure my coaching club. We've been with the same insurer ever since. Thanks guys.
Falcon Insurance
Harminder Singh Bahra
5-Star
6 months ago
Have dealt with Falcon insurance for about 6 years now. We have found them very helpful with advice on types of cover required for our businesses. Their service and pricing are both excellent. Would highly recommend.
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Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.8
/5
40
reviews
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Average
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Poor
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About Falcon Insurance

Insurance Services
Falcon Insurance is at the forefront of the commercial insurance market. We have teamed up with some of the biggest names in the industry, enabling us to negotiate the most affordable premiums you'll find anywhere on the High Street or the internet. Whether you need landlords' insurance, van insurance, property insurance, or commercial insurance for a whole fleet of vehicles, we can help. We provide insurance services to a wide range of industries, including property developers, hotels & restaurants, manufacturers, engineers, the motor trade, retailers, wholesalers, charities, and places of worship. Our friendly, knowledgeable and helpful team are ready to assist you to find the best value-for-money insurance policy available on the market.
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