the agent was extremely knowledgeable and helpful
it covered search and rescue costs
option to include or exclude health issues
handled my new Europe travel insurance policy: easy
paper versions of documentation option responded to pleasingly promptly
excellent service through a comparison site
very good value and efficient
so inexpensive and easy to set up
very quick and easy
Yes, many reviewers mention that Explorer Travel Insurance provides flexibility for declaring or excluding health issues, making it suitable for individuals with pre-existing conditions and offering competitive premiums in such cases.
Some customers report fast and straightforward claims, especially for simpler cases, but others experience delays and slow communication, particularly for more complex claims. Resolution may require multiple follow-ups, although compensation for delays can be provided.
Yes, customers report being able to buy policies both online and via phone, with documentation options available in digital and paper formats. The purchase and setup process is described as quick and user-friendly.
