Customer sentiment for Excalibur Hotel in Las Vegas is mixed, with reviews highlighting both positive experiences and notable areas for improvement. Guests often mention friendly staff and a family-friendly environment, especially singling out the accommodating lifeguards and attentive housekeeping team. However, criticism is aimed at steep extra charges for amenities such as shaded pool seating and resort fees, with several guests feeling blindsided by hidden additional costs and a pushy approach to promoting vouchers.
Common feedback centers on the hotel’s affordability, the range of family-focused entertainment, and convenient Strip location. Multiple reviewers praise clean rooms and enjoyable pool facilities, emphasizing these benefits for visitors with children. Yet, recurring dissatisfaction relates to limited in-room amenities—specifically, the absence of refrigerators, microwaves, coffee machines, and reliable WiFi—as well as issues with room comfort, long check-in times, and food options seen as overpriced or limited.
Overall, Excalibur Hotel is regarded as a value-oriented, family-friendly choice in Las Vegas, especially noted for positive staff interactions and accessible amenities for kids. Despite concerns about transparently listed charges and basic room features, many guests choose repeat stays due to affordability and strong hospitality. Its popularity among families and proximity to Strip attractions remain consistent advantages for its reputation in Las Vegas.
Common feedback centers on the hotel’s affordability, the range of family-focused entertainment, and convenient Strip location. Multiple reviewers praise clean rooms and enjoyable pool facilities, emphasizing these benefits for visitors with children. Yet, recurring dissatisfaction relates to limited in-room amenities—specifically, the absence of refrigerators, microwaves, coffee machines, and reliable WiFi—as well as issues with room comfort, long check-in times, and food options seen as overpriced or limited.
Overall, Excalibur Hotel is regarded as a value-oriented, family-friendly choice in Las Vegas, especially noted for positive staff interactions and accessible amenities for kids. Despite concerns about transparently listed charges and basic room features, many guests choose repeat stays due to affordability and strong hospitality. Its popularity among families and proximity to Strip attractions remain consistent advantages for its reputation in Las Vegas.
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