EverGreen Maids Philadelphia has largely established a reputable standing based on the customer reviews provided. Many customers have expressed considerable satisfaction with the thoroughness of the cleaning services received, the professionalism of the staff, and the responsiveness of the company to feedback or issues raised. The company is frequently commended for its dependable service and for the ease and convenience it brings to their customers' lives. While most impressions lean overwhelmingly positive, there are instances where customers felt the services did not match the premium price point, leading to initial discontent. However, even in such cases, EverGreen Maids' proactive approach to customer service is highlighted by their efforts to rectify perceived shortcomings, thereby reinforcing their commitment to customer satisfaction and continuously strengthening their reputation.
Positive aspects gleaned from customer reviews include the professionalism and courtesy of the cleaning staff, who are often described as hardworking, polite, and communicative. The thoroughness of the cleaning service is a persistent theme, with several customers noting that spaces are left looking 'spotless' and even 'nicer' than before the service. EverGreen Maids is also praised for the use of non-harsh chemicals, particularly noted by pet owners who appreciate the consideration for pet-friendly cleaning solutions. The company's responsiveness to arranging custom cleaning schedules exemplifies its adaptability and customer-oriented approach. A reliable and zero-hassle experience coupled with the local, boutique nature of the service, rounds out the main positive feedback from clients.
Negative customer feedback largely centers on the perceived mismatch between the cost of the services and their expectations, particularly with regard to deep cleaning services. Some customers have experienced dissatisfaction where the outcomes did not meet their standards, given the higher price point. However, the narrative tends to skew towards resolution and satisfaction as the company actively seeks to engage and address any concerns raised, highlighting their dedication to customer service. Notably, there are limited instances of such criticism, suggesting these are exceptions rather than indicative of the general service experience provided by EverGreen Maids.
Yes, EverGreen Maids values customer input and is willing to work with clients to attend to their biggest concerns. They are open to customizing cleaning services and schedules to suit individual customer needs.
No, customer reviews frequently highlight EverGreen Maids' use of non-harsh chemicals, making their services pet-friendly and suitable for homes that prefer gentler cleaning agents.
EverGreen Maids takes customer feedback seriously and strives to rectify any service issues promptly. They engage with customers who have raised concerns to ensure that any service shortcomings are addressed and to improve customer satisfaction.
EverGreen Maids Philadelphia is a top-rated, local house cleaning service in Center City and surrounding neighborhoods. Rely on us for a dependable, zero-hassle house cleaning & reclaim your time! You get: *SATISFACTION GUARANTEE *TRAINED & HIGHLY-RATED CLEANING PROFESSIONALS *VETTED, INSURED & BONDED CLEANERS *SAME CLEANER FOR RECURRING HOUSE CLEANING We're a local boutique service that loves making it easy for you to have a clean and healthy home - completely effortlessly! If you want the best-value cleaning service in Center City, Old City, South Philly, Penn's Landing, Fairmount, Northern Liberties and University City* - call us!
