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Endurance Warranty Services Reviews

Rated 4.1 based on 22270 Reviews

Insurance Services in Northbrook

400 Skokie Blvd, Northbrook, IL 60062, United States

Published on
July 24, 2025
Last updated
July 24, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Endurance Warranty Services's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Endurance Warranty Services?

the best customer service experience

APPRECIATED Rumble Rumble that highway float

Miss Kelsey was amazing

very professional and courteous

no hassle

Tabitha was super quick to send it over

completely impressed with the professionalism

She did an excellent job

was a pleasure to work with

extremely helpful and considerate

Trustguide extracts key phrases from reviews about Endurance Warranty Services and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Jul 24, 2025, 22270 customers have reviewed this business and rated it 4.1 Star out of 5. Trustguide conducted an in-depth analysis of Endurance Warranty Services's publicly available reviews View source

Devin Avshalom-Smith rated Endurance Warranty Services 5 stars
2 weeks ago
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Traci Jenkins assisted me and it was the best customer service experience I have ever had! She explained everything to me and was very knowledgeable. She was kind and patient. Traci really helped me understand my options which allowed me to choose the plan that best suited my needs. The process was easy and pleasant due to Traci’s professionalism and genuine commitment to making sure I had an exceptional customer service experience. I understand the terms of my policy and what is required of me, due to her clear explanations. Thank you Endurance for employing someone so capable and skilled and thank you Traci for your assistance!
Norman J. Alexander JR. rated Endurance Warranty Services 5 stars
a week ago
I obtain this coverage in Milwaukee wi. to cover my truck just in case of any problems ,Dealerships want to charge high dam price and increase repair coverage rip-offs. Sara got on the situation with copies & proof ID Card ASAP (excellent) APPRECIATED Rumble Rumble that highway float, float man. Alex”
Kaniesha Jackson rated Endurance Warranty Services 5 stars
a week ago
Miss Kelsey was amazing, She gave me all of the information that I needed about my vehicle, What was covered under my warranty and she was very knowledgeable and that gave me more to look forward to. She talked me out of canceling My warranty for the fact, she knew so much it made me more aware of what I needed know moving forward. I have never had someone talk me out of canceling my membership by giving me all of the information and the knowledge I needed to know just to keep it. I appreciate her so much

Reviews Summary

Overall, customer reviews for Endurance Warranty Services reflect a highly positive sentiment, particularly regarding staff professionalism, thorough communication, and effective problem resolution. Reviewers consistently note helpful, knowledgeable team members such as Traci, Kelsey, Sara, Valencia, and Nina, who guide customers through policies and claims with patience and clarity. Some minor issues are mentioned, including communication gaps in notifications and one negative encounter with a specific representative.

Frequent themes across reviews include proactive staff who provide clear explanations, easy-to-understand policy details, and fast problem resolution for coverage, documentation, or cancellations. Customers value Endurance’s willingness to refund promptly and explain terms, with several individuals expressing satisfaction upon renewing or transferring policies. Interactions with representatives stand out as a key driver for positive experiences, notably in cities such as Milwaukee and regions like West Texas.

Based on recent feedback, Endurance Warranty Services is regarded as a reliable and responsive car warranty provider in the United States, with a reputation for strong customer support and efficient handling of policy matters. Customers describe the service as straightforward and cite repeat business, reflecting trust and satisfaction in multiple locations nationwide.
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Frequently Asked Questions About Endurance Warranty Services

How knowledgeable are Endurance Warranty Services staff about coverage options?

Multiple reviews highlight that Endurance representatives are knowledgeable about policy details, coverage terms, and explanations, helping customers make informed decisions about their vehicle protection options.

What is the process for canceling a policy and receiving a refund?

Several customers state that policy cancellations and refunds are processed quickly and without hassle, as long as the request is made within the appropriate time frame specified in the policy.

How does Endurance communicate with customers during policy setup or reinstatement?

Communication is primarily conducted through phone and email. Some reviewers noted that confirmation messages upon completing applications could be more streamlined, suggesting a text message for added clarity.

About Endurance Warranty Services

Insurance Services
Endurance Warranty Services is a provider of extended vehicle warranty plans in the automotive insurance sector. The company offers coverage options designed to protect car owners from costly repairs beyond manufacturer warranties, with services delivered primarily through phone and digital channels.

The company operates by guiding customers through plan selection, enrollment, policy changes, and claims via a team of representatives. Endurance provides support for cancellations, documentation requests, and coverage explanations, emphasizing clear communication and step-by-step assistance throughout its workflows.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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