
DoubleTree by Hilton London - Tower of London Reviews
Rated 4.2 based on 5855 Reviews
Hotels in London
Floor 12, 7 Pepys St, London EC3N 4AF
Published on
January 30, 2024
Last updated
September 11, 2025
incredible staff and commitment to cleanliness
Excellent venue for our conference
service is excellent
truly outstanding customer service
comfortable, clean and noise free
staff were nothing but kind
friendly and professional
incredibly warm and welcoming
went above and beyond to ensure
so lovely and helpful
The hotel is centrally located, a short walk from the Tower Hill Underground station and close to major London attractions such as the Tower of London. There are taxis available at the door, making it convenient for both sightseeing and city travel.
Yes, reviewers frequently mention exceptionally clean rooms and professional, friendly staff. Many guests highlight the positive attitude of staff and their willingness to go above and beyond to ensure a pleasant stay.
Some reviewers mention dated bathroom facilities and high parking costs as minor issues. However, these do not appear to significantly impact overall guest satisfaction, as most comments remain strongly positive.