homepage
/
Glasgow
/
Hotels
/
Doubletree By Hilton Glasgow Central
Doubletree By Hilton Glasgow Central

Doubletree By Hilton Glasgow Central Reviews Summary

Rated 4.3 Star based on 3513 Reviews

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.3
/5
3513
reviews
Excellent
Good
Average
Fair
Poor
Published on
February 16, 2024
Last updated
March 13, 2024

What do customers think about Doubletree By Hilton Glasgow Central?

An analysis of recent reviews for DoubleTree by Hilton Glasgow Central suggests that the hotel maintains a positive reputation overall. Swift check-in processes and the cleanliness of rooms were frequently commended, indicating an efficient and hygienic operation. Guests appreciated the modern amenities and service quality, particularly noting the cordiality of staff members, except for a noted incident which may point towards individual rather than systemic issues. However, a trend of dissatisfaction emerges concerning the hotel's leisure facilities management, such as the swimming pool access, indicating room for policy or logistical improvements. The hotel's proximity to nearby attractions and transportation hubs benefits the customer experience, adding to its desirability for both business and leisure travelers.

Positive Feedback

Highlights from customer feedback emphasize the clean and comfortable rooms, prompt and accommodating service at check-in, and the overall friendliness of the hotel staff, which contribute significantly to the positive guest experience at the DoubleTree by Hilton Glasgow Central. Many guests were pleased by the hotel's extras, such as the welcome warm cookies and water, and the variety of food offered at breakfast including traditional Scottish items. The location is also frequently praised, noted for its convenience to Glasgow's central train station, restaurants, and entertainment venues, enhancing the appeal for travelers who value ease of access to local attractions. Furthermore, customers enjoyed the modern amenities including the spaciousness of the rooms and the quality of the in-house restaurant.

Concerns and Threads

Despite many positive attributes, DoubleTree by Hilton Glasgow Central does face criticism, specifically with its leisure facilities booking policy. Several guests expressed frustration at being unable to access the swimming pool, either due to overbooking or receiving misinformation regarding the need for reservations. The inconsistency in service was also mentioned, as highlighted by a complaint about the breakfast omelet service which deviated from the norm experienced by the guest on preceding days. Apart from these instances, some guests mentioned minor physical discomforts such as the bathroom's hard edge strip. There is also an indication that the executive lounge may not meet expectations in terms of service efficiency and availability of offerings.

Frequently asked questions about Doubletree By Hilton Glasgow Central

Can I check in early at DoubleTree by Hilton Glasgow Central?

Early check-in is subject to availability and hotel occupancy at the time of your arrival. Guests have noted successful early check-ins, but this cannot be guaranteed.

Do I need to book in advance to use the swimming pool at the hotel?

Recent feedback indicates that the hotel has implemented a booking policy for the swimming pool. It is advisable to contact the hotel directly before your stay to understand the current policy and book a slot if necessary.

Is breakfast included with the stay, and what type of breakfast is offered?

Many guests have confirmed that breakfast is included with certain room rates. The hotel offers a variety of breakfast options, including traditional Scottish items, though the selection may vary.

What are customers saying about Doubletree By Hilton Glasgow Central

Doubletree By Hilton Glasgow Central
Julie B
4-Star
a week ago on
Swift check in and room was ready early so I checked in 3 hours ahead of official check in time. Room spotless and very clean with lovely bedding. Had a meal in the restaurant on the evening, and AURORA and SHERRY were superb hosts. Lovely, …
Doubletree By Hilton Glasgow Central
Stephen A
4-Star
a week ago on
Lovely hotel slightly away from centre. But clean and fresh. Spacious room and coffee making facilities. Bathroom had hard egde strip which can catch toes! And key cards needed to access floors. Breakfast included and was traditional Scottish but lacking mushrooms. But otherwise great selection.
Doubletree By Hilton Glasgow Central
Lorna W
4-Star
2 weeks ago on
I stayed here on business. Check in was quick and easy. My room was located on floor 1, just along from the gym. My room was a good size with everything I needed. I thought it would be noisy just being along from the gym but it was lovely …
Read all reviews

About Doubletree By Hilton Glasgow Central

Hotels

Chic hotel offering European dining and a bar, plus a fitness centre with an indoor pool.

Expand