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Decathlon London Surrey Quays Reviews

Rated 4.4 based on 2392 Reviews

9 Maritime St, London SE16 7FU

Sports Shops | London

Published on
January 18, 2024
Last updated
March 13, 2024

Reviews Summary

Decathlon appears to have garnered overwhelmingly positive feedback from its customer base, earning a reputation for offering a broad range of sporting goods and equipment catering to various sports and activities. Client experiences highlight a significant appreciation for the store's extensive inventory, covering needs from cycling and hiking to more specialized ones such as mountaineering and kayaking. Furthermore, the reviews emphasize a strong satisfaction with the level of customer service. Customers praise the helpful and knowledgeable staff, whether it is in building a scooter for immediate use, assembling bicycles, or providing informed recommendations. Supplementary facilities such as a golf simulator, tennis court, and cafe, along with practical amenities like clean restrooms, free water dispensers, and convenient parking, contribute to a superior shopping environment. Decathlon's commitment to aspects beyond commerce, evidenced by events like 'WORLD CLEANUP DAY 2023,' also resonates positively with consumers.

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What Customers Are Saying About Decathlon London Surrey Quays?

Trustguide uses AI to extract key phrases from reviews about Decathlon London Surrey Quays and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Decathlon London Surrey Quays's customers had a positive experience.

Positive
Neutral
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Decathlon London Surrey Quays Ratings

4

As of Based on 2392 revies as of Jan 18, 2024

Decathlon London Surrey Quays Score

As of Based on 2392 revies as of Jan 18, 2024

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Customer Reviews

As of Mar 13, 2024, 2392 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Decathlon London Surrey Quays's publicly available reviews View source

Don Joki rated Decathlon London Surrey Quays 4 stars
2 weeks ago
Totally satisfied with this place. Was looking to get some sporting equipment and boy was I glad I located this place. From climbing, jogging, biking , mountaineering to swimming, tennis, basketball and most of other sports equipment, wear and gear were represented. There is also a golf simulator for golf enthusiasts upstairs and a tennis court at the top of the building. The staff was helpful as I had to return an item I purchased earlier and it was a breeze. Self checkout is available. And yes, the restroom was clean as a whistle. Kudos
Diana Bieles rated Decathlon London Surrey Quays 4 stars
4 months ago
We visited the store to buy a new scooter for my eldest and member of staff by the name of Tudor offered to build the scooter so my daughter can enjoy it straight away. It's amazing when someone offers to help because they notice how hard it can be to shop with two toddlers. Thank you Tudor! Location is also perfect for families travelling with kids. Parking underground is huge and they have a nice cafe and studio that runs many classes throughout the week. My kids loves visiting this store and gives them the chance to play while I shop.
kV yew rated Decathlon London Surrey Quays 4 stars
4 months ago
Akash was very friendly and knowledgeable! I’m a newbie to bikes, and he explained the differences and provided recommendations on bikes and accessories. Kudos for the great service and big thank you!

Frequently Asked Questions About Decathlon London Surrey Quays

Does Decathlon offer assistance with assembling purchased items?

Yes, Decathlon provides assembly services for items such as bikes and scooters, often free of charge, ensuring that customers can use their products immediately after purchase.

Can I find a wide variety of sports equipment at Decathlon?

Yes, Decathlon is known for its extensive range of sports equipment and gear covering a plethora of activities from general to specialized sports, ensuring that most customer needs can be met under one roof.

Is Decathlon a good place to shop for both adults and children?

Absolutely, Decathlon offers a family-friendly shopping environment with facilities for children to play and engage in activities, while adults shop, making it an inclusive option for family shopping trips.

About Decathlon London Surrey Quays

Sports Shops

At Decathlon, we take pride in designing, manufacturing, & selling our own high-quality sports gear. With teams of dedicated designers & engineers, we create innovative gear for over 70 different sports. By controlling every step of the production process, we ensure that our products meet our rigorous standards of quality & affordability.While we specialise in designing and manufacturing our own sports gear, we also offer a selection of popular brands such as Nike, Adidas, Puma & more.In addition to offering a wide range of sports gear, some Decathlon stores also provide additional products & services such as bike repair/maintenance, rentals, second life products & spare parts. Please get in touch with your local store for detail…

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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