Decathlon Reviews
Rated 4.7 based on 527 Reviews
Sports Shops in Leeds
49 Boar Ln, Leeds LS1 5EL
Published on
February 12, 2024
Last updated
July 10, 2025
Decathlon, from recent customer reviews, presents itself as a reputable company with a strong commitment to ethical and sustainable practices, a vast selection of sports gear, and exceptional customer service. Reviews repeatedly praise the store for its extensive product range covering various sports, including running, cycling, kick-boxing, hiking, camping, and winter sports, which seems to cater to both novices and adrenaline enthusiasts. The positive in-store experience is enhanced by knowledgeable and approachable staff like Alex, Oliver, and Arshad, who are commended for their expertise, personalized assistance, and dedication to customer satisfaction post-purchase. The pleasant in-store ambiance, accessibility of products, and the additional tech-savvy features like the feet scanner add to the overall customer satisfaction. Flexibility in services, like bike repairs that accommodate post-work pickups, further boosts the company's reputation for convenience and reliability.
Decathlon offers a wide range of sports gear and equipment for various activities such as running, cycling, kick-boxing, hiking, camping, and snowboarding, as well as team sports like soccer, basketball, cricket, badminton, and tennis. They also have camping equipment and offer technological features such as a feet scanner for personalized fitting.
Yes, Decathlon is known for its excellent customer service. Staff members, such as the cycling department manager and bike workshop staff, are frequently mentioned in reviews for their knowledgeable, helpful, and patient assistance. Moreover, the staff's dedication to customer satisfaction is well-regarded, with offers of after-purchase support.
Absolutely. Decathlon provides various after-sales services, especially notable in their cycling department. They offer bike services and repairs with flexible pickup times. Staff are recognized for their expertise, and they ensure customer satisfaction extends beyond the initial purchase, illustrating their commitment to long-term customer relationships.
Welcome to our flagship store here in Leeds city centre.At Decathlon Leeds, we offer over 70 sports in store and online. Our bikes range from balance bikes to electric bikes and all come with lifetime warranty on the frame, handlebar and stem as well as a 3 month free service through your decathlon account. We also have a full camping showroom for you to browse with both family tents and pop up tents on show. Prefer water to land? We have all your watersports needs in the form of swimming, kayaking, surfing, sailing, snorkeling and more...!Further to our full sports range, we have a fully functioning workshop offering bike, tent and kayak servicing all repaired by our trained workshop mechanics.
