Turn your 5-Star reviews into powerful social proof
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.
Decathlon logo

Decathlon Huyton Reviews

Rated 4.1 based on 162 Reviews

Huyton Ln, Huyton, Liverpool L36 7TX

Sports Shops | Liverpool

Published on
July 14, 2024
Last updated
July 14, 2024

Reviews Summary

Decathlon is garnering a positive reputation based on recent customer reviews, which highlight the company's excellent customer service, high-quality products, and knowledgeable staff. Customers are particularly impressed with the swift and thorough assistance they received, exemplified by an instance of wheel repair completed within 24 hours and proactive communication during the service process. There is a recurring theme of appreciation for the helpfulness and professionalism of the staff, with personal shout-outs to individuals like David, noted for exceptional bike service, and Zack, for his courteous support in the cycling section. Moreover, customers are also endorsing the good value for money of the offered products and the added comfort in the shopping experience due to the friendly ambiance created by the staff.
Read more

What Customers Are Saying About Decathlon Huyton?

Outstanding customer service

Very good quality

absolutely fantastic

great value for money

Outstanding Friendly staff

Amazing experience today

excellent customer service

very helpful and knowledgeable

good quality products

Amazing service today

none

Trustguide uses AI to extract key phrases from reviews about Decathlon Huyton and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Decathlon Huyton's customers had a positive experience.

Positive
Neutral
Negative

Decathlon Huyton Ratings

5

As of Based on 162 revies as of Jul 14, 2024

Decathlon Huyton Score

As of Based on 162 revies as of Jul 14, 2024

Got a busrning question about Decathlon Huyton?

Claim your profile. Tell the world about your key services, industry customers, or other valuable information.

Customer Reviews

As of Jul 14, 2024, 162 customers have reviewed this business and rated it 4.1 Star out of 5. Trustguide conducted an in-depth analysis of Decathlon Huyton's publicly available reviews View source

Neil Heywood rated Decathlon Huyton 5 stars
4 months ago
Outstanding customer service. I had a busted wheel that needed replacing, a replacement was ordered, fixed and fitted within a 24 hours. I was contacted on the phone to keep me informed and the staff couldn't have been friendlier or more helpful. I can't recommend the service enough, I think you are doing an excellent job. Thank you
Alx Gray rated Decathlon Huyton 5 stars
a week ago
Got all my gear here to do my first Ultra Marathon. Very good quality!
Omar El-Taji rated Decathlon Huyton 5 stars
a week ago
David was absolutely fantastic. A very professional bike service. Talked me through the whole process and the bike is like new. Will definitely come back.

Frequently Asked Questions About Decathlon Huyton

How responsive is Decathlon's customer service?

Customer reviews consistently indicate that Decathlon's customer service is highly responsive and efficient, often resolving issues and providing assistance within a 24-hour timeframe.

Can I expect high-quality items for professional use at Decathlon?

According to customer testimonials, Decathlon offers products of very good quality, suitable for professional and intensive activities, such as running an Ultra Marathon.

Does Decathlon offer in-store services for products like bicycles?

Yes, Decathlon provides professional in-store services for products like bicycles, with highly knowledgeable staff performing maintenance and offering detailed guidance through the process.

About Decathlon Huyton

Sports Shops
Decathlon, was established in 1976 (Lille, France). After a decade of growth, the brand expanded into the European market and eventually worldwide with over 1000 stores. Launching in the UK in 1999, Decathlon is now the world’s largest sports retailers, boasting 30 stores in the UK and a strong relationship with ASDA. Therefore making “sport accessible to all” by offering best value equipment with great sports advice and services such as 365-days return, bike repairs, free running events etc. Decathlon prides itself on the developing and selling of its own brands, alongside other recognizable names such as, Nike, Adidas, Garmin and FitBit .
Expand

How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
Own this business? email us at hello@trustguide.ai.
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.