Cornerstone Home Lending, Inc. Reviews

Cornerstone Home Lending elicits an overall favorable reputation from the majority of the customer reviews, cementing its status as a reliable partner in the home buying process. Most clients praise the company for its exceptional customer service, knowledgeable personnel, and the ability to facilitate a smooth and expedited loan process. Specific team members have been individually recognized for their effort in providing high-quality service and support in obtaining the best rates and guiding first-time buyers. However, while many experiences have been positive, a severe criticism arises from an incident of organizational failure leading to a client's significant financial and emotional distress. This isolated event outlined issues with communication and process management that, if not an outlier, could tarnish the company's reputation if recurring. Trends within reviews highlight effective teamwork and responsiveness as drivers for satisfaction, while isolated instances of unresponsiveness point to areas where improvement is necessary to maintain their standing.

Cornerstone is a full-service mortgage lender. We offer a variety of mortgage options, home loan programs, and competitive pricing from a wide range of national investors. With in-house processing, underwriting, and funding, Cornerstone is 100% committed to on-time closings and satisfying home-financing experiences.Cornerstone Home Lending NMLS 2258Corporate Phone 713.621.4663Equal Housing Opportunity Branch NMLS 1424890