Common feedback includes fast response times, comprehensive updates, clear guidance through mortgage and insurance options, and staff who go "above and beyond" to support users. Customers frequently mention successful outcomes in securing favorable rates or resolving unique mortgage challenges such as self-employment or shared ownership. The proactive monitoring for better product options is specifically valued, and clients refer others to Mojo Mortgages based on their positive experience.
Overall, Mojo Mortgages is regarded as a reliable and effective mortgage broker by its clients. Reviewers trust the team for their knowledge, attentive service, and ability to resolve even complex cases. Their reputation for consistent, free support positions them favorably within financial services in the UK, appealing especially to first-time buyers and those facing unique mortgage requirements.