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Computer Answers Reviews

Rated 4.4 based on 240 Reviews

455 Graham Ave, Brooklyn, NY 11222, United States

Computer Repair | New York, NY

Published on
January 27, 2024
Last updated
March 13, 2024

Reviews Summary

An analysis of the latest reviews for Computer Answers reveals a predominantly positive reputation, indicating an overall gratifying customer experience. Customers frequently commend the shop for their proficient technical skills, affordability, and outstanding customer service. Notably, the quick turnaround time stands out as a recurrent theme, with multiple customers expressing appreciation for the prompt and efficient service they received, often stating repairs were completed in less than 24 hours. Another consistent highlight across reviews is the cost-effectiveness of their services, with several customers noting that the prices quoted by Computer Answers were significantly lower than those from competitors, including official brand repair services. The high praise for the company's friendly and professional demeanor suggests a culture of excellent customer care, which has garnered recommendations and repeat business. Customers also noted the willingness of the staff to go beyond expectations, offering free diagnostics, fixing additional issues at no extra charge, and exhibiting patience and understanding, particularly in complicated situations.

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What Customers Are Saying About Computer Answers?

Trustguide uses AI to extract key phrases from reviews about Computer Answers and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Computer Answers's customers had a positive experience.

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Computer Answers Ratings

5

As of Based on 240 revies as of Jan 27, 2024

Computer Answers Score

As of Based on 240 revies as of Jan 27, 2024

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Customer Reviews

As of Mar 13, 2024, 240 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Computer Answers's publicly available reviews View source

Jonathan Mireles rated Computer Answers 5 stars
4 months ago
Hands down the best computer repair shop in Williamsburg. I was fortunate to receive a free diagnosis and a well-sorted, perfect suggestion. Ken brilliantly dealt with my HP laptop. Astonishingly, his service cost was reasonably lower, almost half the price that other spots previously quoted me. Every staff member at this superb shop was super friendly, nice, and professional throughout my experience. Their high level of customer service and tech savviness truly impressed me and I would absolutely recommend their services to friends and family!
Elon Admony rated Computer Answers 5 stars
a month ago
I dropped my 12 years old laptop there, it took a bit to get the part but they ended changing many parts in my computer for no extra charge, very nice people! Highly recommended!
Jen Neuman rated Computer Answers 5 stars
a month ago
Kane is the best. He SAVED my laptop (which needed significant repairs) in less than 24 hours and at an extremely reasonable/affordable price. The store is very professional, friendly, and knowledgable. I will never take my computer anywhere else. So glad I found this gem!

Frequently Asked Questions About Computer Answers

Do Computer Answers offer free diagnostics for all computer issues?

According to customer reviews, Computer Answers provides free diagnostics, allowing customers to understand the issue without any upfront cost.

How does the pricing at Computer Answers compare to official brand repair services?

Customer feedback indicates that Computer Answers often quotes prices that are significantly lower than official brand repair services, providing a more cost-effective solution for customers.

Can I expect a quick turnaround for repairs at Computer Answers?

Yes, many customers report having experienced swift and efficient repair services, often with their devices being fixed and ready within the same day or less than 24 hours.

About Computer Answers

Computer Repair

You know Williamsburg is a special place and this is where we start when we had an opportunity to open up shop here and we didn't know exactly what we were getting into, but it was a world of opportunity. We found that the people in this neighborhood are truly amazing and we have been blessed to create amazing friendships and really we belong here and are proud to be service Williamsburg's electronics, from your MacBook to your iPhone and PC. There is no computer issue to big or too small, because we really believe in relationship building as a keystone for a successful business. Making sure you walk out of our store happy, satisfied and having received a real value is a success, as we save the environment together by fixing electronics.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.