
Cleaning Services Birmingham Reviews
Rated 4.4 based on 85 Reviews
Cleaning Services in Birmingham
Centre Court, Stratford Rd, Hall Green, Birmingham B28 9HH
Published on
March 4, 2024
Last updated
July 10, 2025
The overall reputation of Cleaning Services Birmingham is variable according to customer reviews. Positive feedback frequently highlights their professionalism, punctuality, and high-quality cleaning standards. Observations of their meticulous attention to detail and effective performance in challenging scenarios, such as cleaning properties left in poor condition by previous tenants, contribute to their commendable reputation. On the other hand, there are notable concerns regarding customer service and management procedures. A particular incident involving a dispute over cancellation fees suggests a potential lack of transparency and poor communication in their policies. The inconsistency in the cleaning process—evident from one account where certain areas were neglected during an end of tenancy clean—also indicates room for improvement. Recurring positive themes include reliability, thoroughness, and satisfaction in the actual cleaning services provided, countered by specific negative experiences related to administrative aspects and customer relations.
There have been customer reports of unclear communication regarding cancellation fees. It is recommended that prospective clients clarify potential fees and review company policies thoroughly before scheduling a service.
While most customers report thorough service, there have been instances of specific areas being overlooked. It may be beneficial to discuss a comprehensive checklist with the cleaners beforehand to ensure all areas are addressed.
Numerous reviews positively note the professionalism and punctuality of the cleaning team, indicating that the company is respected for its timely and courteous service.
End of tenancy cleansDeep cleansSpring cleansPost builder cleansCleaning servicesRegular cleaningCOVID cleaningCovid foggingCovid-19 cleaning