How does Cleaning Express handle communication and scheduling?
According to reviews, Cleaning Express is responsive to client inquiries and proactive about communicating potential delays or staff changes. They arrange coverage when regular cleaners are unavailable and address scheduling promptly, helping ensure reliable service continuity.
Are individual cleaners professional and detail-oriented?
Yes. Multiple reviews mention named cleaners being punctual, thorough, and taking extra initiative—often cleaning beyond expectations and asking clarifying questions for specific client needs. The company appears to value staff reliability and thoroughness.
Is there value for money with Cleaning Express services?
Some clients state the company may be priced higher than alternatives, but believe the service quality, attention to detail, and communication provide strong value for money. Cost is often regarded as justified given their performance.