The Clayton Hotel Manchester Airport seems to offer a mixed bag of experiences to its customers. Reviews suggest a general appreciation for the efficient shuttle service and the friendliness and professionalism of the staff, especially highlighted are drivers Tony and Lucas, and reception member Ryan Lamb. Customers have expressed satisfaction with some of the service staff in the restaurant, particularly pointing out Oisin's professionalism and helpfulness. However, there are concerns regarding room amenities, cleanliness, and value for money. The hotel's perceived overpricing, coupled with minor facility issues and underwhelming room upkeep, has led to some dissatisfaction among guests. The recurring praise for staff attentiveness indicates a strong customer service culture, but this is juxtaposed against reports of subpar room conditions and amenities that fail to meet some guests' expectations for the price point. Overall, reviews indicate that while the Clayton Hotel excels in staff interaction and some logistical services like transfers, there is room for improvement in ensuring that accommodations and value align more consistently with guest expectations.
Clayton Hotel Manchester Airport Reviews
Rated 4.1 based on 6085 Reviews
Outwood Ln, Manchester M90 4HL
Hotels
