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Clayton Hotel Leeds Reviews

Rated 4.3 based on 3076 Reviews

Sweet St, Holbeck, Leeds LS11 9AT

Hotels | Leeds

Published on
March 29, 2024
Last updated
March 29, 2024

Reviews Summary

The Clayton Hotel Leeds has garnered an overwhelmingly positive reputation from its recent guests, evidenced by the latest customer reviews. These reviews consistently highlight the welcoming and personalized service provided by staff members, such as Charlotte, Charis, Dag, and Grace, who are frequently mentioned by name for their exceptional hospitality. The centrally-located hotel receives praise for its proximity to the city center, Leeds United matches, and transport hubs, making it a convenient choice for both leisure and business travelers. The cleanliness and spaciousness of the rooms, along with amenities, are also commended. The quality, variety, and freshness of food, especially the breakfast spread, further contribute to the hotel's favorable standing. Guests are impressed by the hotel's ability to cater to large groups with ease and the personal touches that make their stay memorable. Overall, the recurrent themes of friendly, attentive staff, strategic location, comfortable and clean accommodations, and a high standard of food service significantly bolster the reputation of Clayton Hotel Leeds.
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What Customers Are Saying About Clayton Hotel Leeds?

Trustguide uses AI to extract key phrases from reviews about Clayton Hotel Leeds and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Clayton Hotel Leeds's customers had a positive experience.

Positive
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Clayton Hotel Leeds Ratings

5

As of Based on 3076 revies as of Mar 29, 2024

Clayton Hotel Leeds Score

As of Based on 3076 revies as of Mar 29, 2024

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Customer Reviews

As of Mar 29, 2024, 3076 customers have reviewed this business and rated it 4.3 Star out of 5. Trustguide conducted an in-depth analysis of Clayton Hotel Leeds's publicly available reviews View source

Harry Holt rated Clayton Hotel Leeds 5 stars
a week ago
Great hotel and very friendly staff. In particular, Charlotte on reception was amazing. She was very welcoming, polite, and delivered excellent hospitality. The hotel itself is in a brilliant location, only a 10 minute walk from the city centre. The rooms were clean and spacious. Would highly recommend staying here.
Parvi2al rated Clayton Hotel Leeds 5 stars
a week ago
To whom it may concern, I stayed at the hotel last night and my stay was made extra special by the customer service at reception. Charis on the reception was very welcoming and friendly. Really helpful with good humour and practical advice to make our stay easier. When we left the hotel she was on reception again at checkout and she commented on the conversation we had the day prior. I was amazed that she could remember us amongst the myriad of people that she must deal with daily. I told her that I thought this was great customer service but I wanted to formalise it by sending this message. I hope her manager gets to read this and sticks it in her dossier for her annual review. She is a credit to the hotel and should be rewarded. Anyway thanks for the great stay. Yours sincerely, Jonathan (Room 419)
Sally Kerr rated Clayton Hotel Leeds 5 stars
a week ago
Just stayed here for a weekend as part of a 180-strong group. From start to finish, the hotel made us feel very welcome. Service was excellent, very friendly and helpful staff and a good selection of food catering for various requirements, which was a pleasure to see. Thank you so much to the team at The Clayton Leeds!

Frequently Asked Questions About Clayton Hotel Leeds

How close is Clayton Hotel Leeds to the city center and transport links?

Clayton Hotel Leeds is conveniently located about a 10-minute walk from the city center, with easy access to public transport and close proximity to central Leeds and the rail station, making it ideal for both leisure and business travelers looking to explore the city or travel further afield.

What are the dining options available at Clayton Hotel Leeds?

The hotel offers a good selection of food catering for various dietary requirements, with reviews particularly praising the quality, variety, and freshness of the breakfast. Additionally, there is a bar where guests can enjoy food and drink.

Is Clayton Hotel Leeds suitable for large groups or events?

Yes, Clayton Hotel Leeds has experience in accommodating large groups and events. The hotel staff are commended for their excellent service, making groups feel welcome, and efficiently managing group stays, as noted in feedback from guests who have visited as part of sizable parties or work trips.

About Clayton Hotel Leeds

Hotels
Polished hotel with a chic restaurant, a wood-panelled bar and a fitness room, plus free Wi-Fi.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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