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CETA Insurance Ltd Reviews

Rated 4.4 based on 1279 Reviews

Cromwell Business Park, 22 CETA House, Banbury Rd, Chipping Norton OX7 5SR

Insurance Services Chipping Norton

Published on
August 20, 2025
Last updated
August 20, 2025

Reviews Summary

Overall sentiment toward CETA Insurance Ltd. is strongly positive, with reviewers consistently noting professional, knowledgeable staff and efficient setup of insurance policies. Customers frequently mention individuals such as Karen, Kary, Linda, Nick, Charmaine, Cynthia, and Promise for their informative, patient, and thorough assistance. While the majority describe seamless experiences from inquiry to documentation, a single negative review highlights difficulty reaching the company for policy cancellation, indicating an area for improvement in after-sales support.

Common feedback includes easy policy setup, clear documentation, competitive pricing, and staff being both pleasant and non-pressurizing in their approach. The support provided through telephone even during technical difficulties, and the willingness to patiently solve issues until resolved, are repeatedly called out. CETA Insurance Ltd. serves a diverse range of insurance needs, such as caravan, house, landlord, and camper insurance, often earning praise for knowledgeable handling of specialist requirements.

Overall, CETA Insurance Ltd. is regarded as a reliable and supportive insurance services provider based on this reviewer feedback. Trust is reinforced by multiple mentions of return customers and recommendations. While most customers report a positive, efficient process, attention to improving post-sale accessibility and cancellation options could strengthen the company’s reputation further.
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What Customers Are Saying About CETA Insurance Ltd?

very professional and guided me

making the whole process stress-free

extremely helpful in validating

very professional and courteous throughout

She listened to what I asked

knowledgeable, friendly and courteous

cares!

very patient when I called

professional and pleasant to chat with

Trustguide extracts key phrases from reviews about CETA Insurance Ltd and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of CETA Insurance Ltd's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%

CETA Insurance Ltd Ratings

5

As of Based on 1279 revies as of Aug 20, 2025

CETA Insurance Ltd Score

90%

As of Based on 1279 revies as of Aug 20, 2025

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Customer Reviews

As of Aug 20, 2025, 1279 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of CETA Insurance Ltd's publicly available reviews View source

steve Reece rated CETA Insurance Ltd 5 stars
a month ago
After googling on line for some caravan insurance i spoke with your Karen Ramadu. She was very professional and guided me in the right direction with all the correct questions. So I purchased a policy there and then. Please let Karen know that she is doing a good job both professionally and well informed. Thanks Steve Reece
Emma Maltby rated CETA Insurance Ltd 5 stars
a month ago
We recently took out house insurance with Kary,’s help and I couldn’t have asked for a better experience. She was incredibly friendly, patient, and had such a lovely nature - making the whole process stress-free. Kary took the time to explain everything clearly and made sure we felt confident in the cover chosen. Excellent service from start to finish - thank you!
Shane Carlson rated CETA Insurance Ltd 5 stars
a month ago
Call centre agent Nick was extremely helpful in validating my earlier online quote. His professional approach in walking me through my first time of insuring a listed building was totally invaluable. Insurance documentation arrived immediately via email and very clear in its content. My first impression was very positive. Of course, as will all insurance providers, the real test always comes when a claim is made. Hopefully, I never have to do so! So, based on today’s experience - I have no hesitation in recommending CETA Insurance Ltd. Thank you!!!⭐️⭐️⭐️⭐️⭐️

Frequently Asked Questions About CETA Insurance Ltd

How knowledgeable are CETA Insurance Ltd. staff when assisting with policies?

Customers report that staff members like Karen, Kary, Nick, Linda, and others are professional, knowledgeable, and able to address specific insurance needs or policy questions in detail.

How efficiently does CETA Insurance Ltd. provide documentation and complete policy setup?

Documentation is generally provided promptly, often by email immediately after purchase. The setup process is described as straightforward, and issues with documents are typically resolved quickly via phone support.

How responsive is CETA Insurance Ltd. for support after purchasing a policy?

Most customers experience responsive service, but there is at least one report indicating difficulty reaching the company for cancellations and post-sale requests, suggesting occasional issues with accessibility after the initial purchase.

About CETA Insurance Ltd

Insurance Services
CETA Insurance Ltd. provides a variety of insurance products, including caravan, home, landlord, and camper insurance. The company operates within the insurance services sector, with a delivery model focused on direct customer interaction through call centres and online channels to facilitate policy selection and purchases.

CETA Insurance Ltd. operates by assisting customers through knowledgeable staff who guide them during the application and policy setup process. The company handles queries and issue resolution primarily over the phone and uses digital delivery for documentation. Their workflow emphasizes clear communication, efficient documentation, and customer-specific advice.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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