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Celsius Plumbing & Heating Ltd. Reviews

Rated 4.8 based on 413 Reviews

2D, West Telferton Industrial Estate, Edinburgh EH7 6UL

Plumbers | Edinburgh

Published on
February 25, 2024
Last updated
March 13, 2024

Reviews Summary

The overall reputation of Celsius Plumbing and Heating is largely positive with reviews highlighting quick, professional, and thorough services. Customers consistently commend the company on its efficiency, professionalism, and ability to provide clear explanations. A recurring theme is the ease of contacting the team and their willingness to assist with queries, signaling strong customer service. The technicians from Celsius earn particular praise for punctuality and attentiveness, as does the tidiness of their work, leaving spaces as they found them post-installation or repair. The reported reliability of the company, mentioned by a customer who has used their services multiple times, adds to their credibility. However, an isolated review points to unprofessional conduct, lack of punctuality, and inadequate preparation. This negative feedback suggests inconsistency, which may affect the company's reputation if such instances are not isolated and are not addressed promptly and professionally by the company.

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What Customers Are Saying About Celsius Plumbing & Heating Ltd.?

Trustguide uses AI to extract key phrases from reviews about Celsius Plumbing & Heating Ltd. and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Celsius Plumbing & Heating Ltd.'s customers had a positive experience.

Positive
Neutral
Negative

Celsius Plumbing & Heating Ltd. Ratings

5

As of Based on 413 revies as of Feb 25, 2024

Celsius Plumbing & Heating Ltd. Score

As of Based on 413 revies as of Feb 25, 2024

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Customer Reviews

As of Mar 13, 2024, 413 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Celsius Plumbing & Heating Ltd.'s publicly available reviews View source

Amy Dodds rated Celsius Plumbing & Heating Ltd. 5 stars
3 months ago
Really quick and professional service - I was really impressed with how well everything was explained to me and I was given some very reasonable options to consider. The team are really easy to contact and were more than willing to help with any questions I had throughout the process and afterwards as well. Really efficient install and Blair cleaned everything up before leaving so you wouldn’t have even noticed they were here. Would definitely use Celsius again and can’t recommend them enough.
Joan Pringle rated Celsius Plumbing & Heating Ltd. 5 stars
2 days ago
My engineer arrived nice and early. Checked the boiler, hob etc. Most importantly he fixed the timings so my heating didn’t come on through the night. A job well done . Thank you.
Samantha Huber rated Celsius Plumbing & Heating Ltd. 5 stars
2 days ago
Excellent all round. Richard was very professional, friendly, knowledgeable, and organised. He phoned ahead and was right on time, helped me with understanding my boiler. Thanks so much. Even the cat is happy. Would highly recommend.

Frequently Asked Questions About Celsius Plumbing & Heating Ltd.

How reliable is the scheduling for Celsius Plumbing and Heating?

Most reviews indicate that Celsius Plumbing and Heating engineers are punctual and arrive within the expected time frame. However, one reviewer mentions an instance of the engineer arriving earlier than the scheduled window. It is advisable to confirm the expected arrival time when scheduling an appointment.

What if there are issues with the work done by Celsius staff?

Celsius Plumbing and Heating seem to be responsive in rectifying any issues as highlighted in customer feedback. In the event of any problem, customers should contact the company directly to have the matter addressed promptly.

Can I expect the technicians to be professional and tidy during installations or repairs?

Yes, multiple reviews praise the technicians from Celsius for their professionalism and the cleanliness of their work, ensuring that they leave the workspace tidy after completing installations or repairs.

About Celsius Plumbing & Heating Ltd.

Plumbers

At Celsius Plumbers, we are all things boilers, central heating and plumbing and cover Edinburgh, East Lothian and Midlothian. We specialise in central heating boiler repairs and servicing, boiler replacements and installations as well as general plumbing ranging from tap repairs through to radiator replacements, power flushing and blocked drains. We are open 6 days a week (closed on Sundays) and operate an emergency plumber service. We are proud of our excellent customer ratings for boiler repairs and new boiler installations on the Edinburgh Council Trusted Trader scheme.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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