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Capital Insurance Partners Reviews Summary

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Insurance Services | Washington, DC

5028 Wisconsin Ave #103, Washington, DC 20016, United States

Trustguide Rating

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D
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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Capital Insurance Partners?

As of Jun 04, 2024, 109 customers have reviewed this business and rated it 5 Star out of 5. Trustguide conducted an in-depth analysis of Capital Insurance Partners's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

saving over $500/yr

extremely helpful and found us a great rate

responsive, explained everything in detail

provided excellent customer service

non-aggressive, but responsive deal

friendly, knowledgeable and efficient

painless... great rates

insanely fast responses

cut our car insurance in half

completed in a VERY short timeline

About this report

This report was produced by Trustguide on Jun 04, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
June 4, 2024
Last updated
June 4, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Capital Insurance Partners's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%
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Capital Insurance Partners

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Capital Insurance Partners's customer reviews analysis

Capital Insurance Partners, spearheaded by Bryan Aguirre, has developed a strong reputation for providing personalized and cost-effective insurance services. Customer reviews unequivocally praise Bryan for his helpfulness, responsiveness, and detailed explanations. Clients often cite significant savings on their policies alongside better coverage when switching to Capital Insurance Partners. An important recurring theme is Bryan's non-aggressive, yet highly responsive approach, which appears to foster trust and loyalty. His ability to simplify and communicate insurance details is frequently highlighted, with customers appreciating the educational aspect of the service. Overall, the customer experience with Capital Insurance Partners is portrayed as positive, with their team's industry knowledge and efficient service delivery being a distinct competitive edge.

Positive Feedback

Several key positives can be derived from customers' feedback on Capital Insurance Partners. Primarily, the broker Bryan Aguirre's ability to deliver substantial savings to clients while enhancing their coverage is repeatedly lauded. Bryan's professionalism, reflected in his thoroughness and clarity in communicating insurance nuances, has resonated well with clients. Customers appreciate the personalized attention, which includes walking through coverage details and providing custom-tailored advice. Additionally, the efficiency in handling claims, coupled with a seamless and educational process, has resulted in high client satisfaction. The consistent positive acknowledgment of Bryan's helpful and responsive nature underlines the firm's commitment to superior customer service.

Concerns and Threads

The customer reviews available for Capital Insurance Partners indicate an overwhelmingly positive experience; therefore, pinpointing negative aspects is challenging. However, one minor theme can be distilled from an otherwise stellar feedback set - the general dislike amongst some clients towards dealing with insurance matters. While Bryan and his team have been able to alleviate many of these frustrations with their approach, the inherent complexity and stress associated with insurance still linger as less favorable aspects of the experience. It is noteworthy, though, that this sentiment does not reflect directly on Capital Insurance Partners' service but instead on the broader industry context.

Frequently asked questions about Capital Insurance Partners

Can Capital Insurance Partners help me save money on my current insurance policies?

According to customer testimonials, many clients have experienced significant savings on their policies after switching to Capital Insurance Partners. The company often provides coverage options that offer better value and more extensive coverage compared to previous policies.

How would you describe the customer service experience with Capital Insurance Partners?

Customers report a highly positive service experience with Capital Insurance Partners. The service is characterized by responsive communication, clear explanations, and a non-aggressive, tailored approach. The team's knowledge and efficiency during the claims process are also frequently commended.

Is Bryan Aguirre at Capital Insurance Partners good at addressing claims and insurance queries?

Yes, Bryan Aguirre is consistently acknowledged by clients for his responsiveness and transparency when addressing claims and queries. His honest advice and dedication to file claims promptly stand out, reflecting his commitment to customer satisfaction.

Recent customer reviews and testimonials for Capital Insurance Partners

Capital Insurance Partners
J K S
5-Star
a year ago
Not only was Bryan Aguirre a huge help with my first home purchase in finding the best coverage for my house and vehicle, thanks to him, I am saving over $500/yr on my car insurance. During a claim this summer, Bryan was my first call. He filed the claim for me and gave me his honest advice, a trait that's increasingly difficult to find these days. Whatever type of coverage you are looking for, I am confidant Bryan will find the best one for your need.
Capital Insurance Partners
Paul Marsalese
5-Star
4 years ago
Bryan was extremely helpful and found us a great rate! More importantly, Bryan took the time to understand our insurance needs and walked us through our coverage step-by-step. He even recommended some minor updates to better protect us, all at a very minimal cost. The entire process was educational, low pressure and seamless. Thank you Bryan and the Capital Insurance Partners team for the amazing service!
Capital Insurance Partners
Stephanie Sousa
5-Star
4 years ago
Bryan, from Capital Insurance has been wonderful to work with! From the moment we started communicating, he was always very responsive, explained everything in detail (sometimes more than once if I needed him too). Their quotes were above the best (we needed homeowners & auto) and actually included better coverage than the other companies I was shopping. It was a great pleasure working with him throughout the entire process and I would highly recommend Bryan and his team to anyone in need of insurance!
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Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
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Overall Rating
5
/5
109
reviews
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Poor
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About Capital Insurance Partners

Insurance Services
Capital Insurance Partners is a independent insurance agency providing personal and commercial insurance from an array of carriers. Capital Insurance Partners works with Erie, Travelers, Safeco, Philadelphia Contributionship, AIG, Chubb, Progressive, and AIC among others.
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