Bluegreen Reviews

The overall sentiment in customer reviews for Hilton Grand Vacations at Big Bear Lake is largely positive, with guests frequently highlighting the property’s stunning views, ample amenities, and comfortable accommodations. Reviewers consistently note the helpfulness and friendliness of staff, as well as the quality of features such as well-equipped kitchens, spacious suites, and the convenience of on-site parking. While most feedback is enthusiastic, a few guests mention maintenance issues and minor service lapses, indicating some variability in experience.

Common themes include the scenic lakefront location, proximity to the village and skiing, spacious multi-room layouts, and family-friendly features like clubhouses and garage parking. Cleanliness and modern appliances are often highlighted, though concerns also appear about occasional problems with the pools, in-room appliances, or communication from staff during maintenance. There is appreciation for both short-term stays and repeat visits, reflecting broad appeal.

Overall, Hilton Grand Vacations at Big Bear Lake maintains a strong reputation in the Big Bear region for its location, amenities, and staff hospitality. Despite intermittent issues, repeat customers and positive reports indicate that the resort is a preferred choice for families, couples, and groups seeking comfort and scenic surroundings in Big Bear Lake.

Hilton Grand Vacations at Big Bear Lake is a resort property offering accommodations such as multi-bedroom suites with full kitchens, washers, dryers, and access to on-site parking—some with private garages. It operates in the hospitality industry, providing in-person stays with amenities suited for families, couples, and groups in a scenic lakeside setting.

The resort manages guest services through a combination of staffed front-desk operations, housekeeping, and maintenance teams. Amenities include pools, a clubhouse, billiards room, and easy access to outdoor activities. The property features both outdoor and garage parking, and suites come equipped with modern appliances. Reservations and check-ins are handled on-site, with options for various suite sizes and views.