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Better Pool Management Reviews

Rated 4.1 based on 85 Reviews

13044 Bustleton Ave # 4, Philadelphia, PA 19116, United States

Pool Services | Philadelphia, PA

Published on
March 11, 2024
Last updated
March 13, 2024

Reviews Summary

Overall, Better Pool Management has garnered a positive reputation based on customer feedback. The reviews suggest that the company stands out for its friendly, knowledgeable staff, high-quality products, and long-standing service history. Customers appreciate the personalized, helpful service for both novice and experienced pool owners, noting that employees often provide valuable guidance and have a good understanding of pool maintenance needs. Despite the largely positive sentiment, there are some critiques regarding customer service, specifically regarding interactions deemed abrupt or rude, particularly during busy periods. Additionally, concerns about accessibility, given the store's operating hours, have been raised. While positive experiences are more frequently reported, these areas of criticism could suggest room for improvement in consistency of customer engagement and operational convenience.

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What Customers Are Saying About Better Pool Management?

Trustguide uses AI to extract key phrases from reviews about Better Pool Management and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Better Pool Management's customers had a positive experience.

Positive
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Better Pool Management Ratings

5

As of Based on 85 revies as of Mar 11, 2024

Better Pool Management Score

As of Based on 85 revies as of Mar 11, 2024

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Customer Reviews

As of Mar 13, 2024, 85 customers have reviewed this business and rated it 4.1 Star out of 5. Trustguide conducted an in-depth analysis of Better Pool Management's publicly available reviews View source

Lea Kononchuk rated Better Pool Management 5 stars
7 months ago
The 2 men that work here are extremely friendly & welcoming. Very knowledgeable too & they sell the best chlorine on the market that u can’t find at Leslie’s, among many other things. Highly recommend this place!
Shirley Bik rated Better Pool Management 5 stars
2 years ago
I love this place any issues they helped me my first year having above ground pool they answered all my questions and were so helpful I will always go to them…. Shirley
Elaine McDowell rated Better Pool Management 5 stars
2 years ago
Reading all the reviews, I decided to add my experience. I have dealt with this company for over twenty years, and while no business is perfect, they have been very helpful though the years on diagnosing, providing services, and getting products needed. They certainly know the business and I prefer to deal with a reputable, legitimate business with longevity, which many others do not have. I can understand comments about customer service, they can be abrupt at times; but not most times— and I chalk those up to being busy and dealing with the public. With a little more care on my part, I have found them to be very helpful. Grateful for their service as someone who knows very little about maintaining a pool.

Frequently Asked Questions About Better Pool Management

Does Better Pool Management offer personalized assistance for first-time pool owners?

Yes, many reviews highlight that Better Pool Management offers personalized assistance and is very helpful to first-time pool owners, answering questions and providing valuable guidance on maintenance and equipment.

Can I find unique pool maintenance products at Better Pool Management?

According to customer testimonials, Better Pool Management stocks unique, high-quality chlorine that is not available at some other retailers, suggesting a diverse range of products for pool maintenance.

Are the store's operating hours reliable?

Some reviews indicate discrepancies between the advertised operating hours and actual opening times, which may cause inconvenience. It's recommended to confirm the current hours before planning a visit.

About Better Pool Management

Pool Services

Family-run pool service company with a retail store stocking chemicals & supplies.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.