Can I expect Better to be knowledgeable about local real estate laws?
Some reviews suggest that Better may not always be fully informed about the specifics of local real estate laws, which has led to difficulties and additional costs during the closing process. It's advisable for customers to ensure that any lender they work with is well-versed in their state's laws and requirements.
How does Better handle customer service and communication?
Customer experiences with Better's service and communication seem to vary. While some customers reported a seamless and communicative experience, others were frustrated by unresponsiveness and lack of clear guidance. Prospective customers should be prepared to be proactive in seeking out communication and confirming that all details are handled correctly.
Does Better offer competitive mortgage rates and fees?
Many customers have noted that Better offers competitive rates and fees compared to other lenders. It has been highlighted in some reviews that Better's transparency in this regard has been a positive aspect of their service. However, it's always recommended to shop around for the best mortgage rates and services that suit your needs.