This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.
What do customers say about Atlantic Shopping?
As of Mar 28, 2024, 917 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Atlantic Shopping's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.
About this report
This report was produced by Trustguide on Mar 28, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source
Created by
Trustguide
Published on
March 28, 2024
Last updated
March 28, 2024
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Satisfaction Score
Based on the set of reviews used to generate this report, it appears that of Atlantic Shopping's customers had a positive experience.
As of Mar 28, 2024, 917 customers have reviewed this business and rated it 4.7 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.
Atlantic Shopping has established a commendable reputation in the realm of furniture retail, particularly with kitchen and dining chairs and stools. Analyzing recent customer feedback indicates a high level of satisfaction with the company's product quality, design, and customer service. Customers repeatedly praise the speed of delivery and the ease of assembly for their purchased items. The company's exchange and return process is also highlighted as efficient and customer-oriented. These positive experiences have led several reviewers to express intentions of future purchases and recommend Atlantic Shopping to others. The sentiment across the reviews suggests that Atlantic Shopping has successfully provided a pleasant and satisfactory shopping experience, with customer service that appears to adequately address any issues or concerns raised by consumers.
Positive Feedback
The collective customer feedback for Atlantic Shopping shines a spotlight on several key positive aspects of the company's offerings. First and foremost, the product quality and design appear to meet, if not exceed, customer expectations consistently. The furniture items are described as comfortable, sturdy, and stylish, contributing to an appealing home aesthetic. The fast delivery service is a recurring point of commendation, with customers expressing delight at the expedience with which their items arrived. Additionally, the easy assembly of furniture is frequently mentioned, which allows for a seamless transition from purchase to use. Customers who have dealt with Atlantic Shopping's customer service have reported excellent exchanges and hassle-free returns, reinforcing the company's commitment to customer satisfaction and helping to bolster the overall positive reception of the brand.
Concerns and Threads
Despite the overwhelmingly positive feedback, there are minimal indications of negative customer experiences with Atlantic Shopping. One isolated piece of feedback involves a customer's poor color choice, which ultimately led to an exchange process. Although this was self-attributed and the company facilitated a satisfactory resolution, it underscores the potential challenge customers might face when selecting products online without the benefit of seeing them in person. Additionally, one review noted that the assembly, while eventually straightforward, initially took some time, revealing a minor friction point that could affect customers' overall convenience and immediate enjoyment of their purchases. However, such negative comments are sparse and seem to be outliers within the broader context of customer experiences.
Frequently asked questions about Atlantic Shopping
How does the exchange process work if the color or design doesn't match my expectation?
Atlantic Shopping provides an efficient exchange process for items that do not meet your expectations in color or design. Customers report that the company facilitates exchanges with ease, allowing for the selection of alternative options with excellent customer service support.
Is the furniture from Atlantic Shopping easy to assemble?
Customer feedback consistently highlights the ease of assembly for Atlantic Shopping's furniture. Products generally arrive with instructions for quick and straightforward assembly, enabling a hassle-free setup.
What is the expected delivery time after placing an order with Atlantic Shopping?
Atlantic Shopping is praised for fast delivery times. Reviews suggest that orders are dispatched promptly and often arrive sooner than expected, although the specific timeline may vary depending on location and availability.
Recent customer reviews and testimonials for Atlantic Shopping
terry salerno
5-Star
a year ago
I have placed 2 orders with Atlantic shipping so far. The first one was for kitchen stool chairs and I was positively surprised by the service, the fast delivery, the quality and the design of the product. The second time for dining chairs and again they arrived very quickly, well packed, were easy to assemble and I also love the design! Without even mentioning how comfortable they are. I am very happy with my purchase and I will definitely buy again from
them and would highly recommend them.
Susie “The Resilient One”
5-Star
2 weeks ago
I placed an order for a stool. Unfortunately for me the stool I choose in orange, which to be honest is a lovely colour, wasn't
a suitable match for where I was placing the stool, which was my error.
I made enquiries for it to be returned and choose black.
The exchange transaction was all completed easily and Atlantic Shopping provided excellent customer service. I would definitely recommend this company.
Sara MacDonald
5-Star
a month ago
Could not believe how quickly these arrived! Easy to assemble and exactly what I was looking for. Look really smart in my kitchen and neatly tuck under the breakfast bar! Really delighted with the service and the stools!!
Trustguide uses artificial intelligence to provide concise, neutral, unbiased, and objective summaries of business reviews. This synthesis allows our users to efficiently comprehend the experiences, praises, complaints, and inquiries of existing customers. The summaries are derived from popular review websites, ensuring that the source material is both reputable and publicly accessible.
Delivering the very best of stylish affordable furniture, Atlantic Shopping is home to one of the UK’s largest and most diverse selections of Bar Stools, Chairs & Tables. Designed for both domestic and business customers alike, you can find that perfect addition to your environment with styles to suit any interior, from the loveably retro to the chic and contemporary. Shop in the comfort of your own home whilst being assured of great quality across a vast range of products and a convenient free next day delivery service to Mainland UK. Whether fitting out a kitchen, dining area or relaxed lounge setting, Atlantic has always been a name to remember.
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