Ars/Rescue Rooter Reviews

Do not ever trust this company! Always look for second opinion. The last two times they came, both times their analysis and quotes were completely unprofessional and with the only intention to get a lump of money for services that are not needed. The first time I asked to come for regular seasonal check. The technician came and told me he the usual, that I need and surge protector and that I also need a UV lamp. I agreed on the UV lamp since the price was reasonable. But I guess I got what I paid for. You can see the photos. Hole in the unit. Lamp barely secured with tape, that after a few months was hanging open and letting attic air in the unit. Their next visit ended with a statement that the drip pan needs to be replaced for 1500$ since there is a spot next to it. Going there myself, it turned out that that most likely during the first visit, the technician have damaged the drain pipe connection on the side of the unit. Not only the pan was fine, bit it was clear from the rust on the side of the unit where the water was coming from. Again their statement and $1500 and the actual fix for $150. Unprofessional, lying, and I have no words to express my disappointment.